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RULES OF USE

Priceless Specials Offers:

  • Can be used seven days a week, at any time during the issuing merchant’s trading hours – minimal exclusion days apply.
  • Up to four (4) 2-for-1Offers can be redeemed at one time for a group of 8 people or more
  • Should be presented before payment or requesting the bill
  • Are not valid in conjunction with any other discount offers, promotions, special menu items or loyalty/rewards programmes
  • Available for Mastercard Credit or Debit Cardholders only
  • Priceless Specials is divided into five tiers depending on the card type: Gold, Titanium, Platinum, World and World Elite
  • Priceless Specials Rules of Use are in the English language. If translated into any other language other than English, the English language version shall prevail to the extent of any inconsistency.

RULES OF USE – IN FULL

The use of all Priceless Specials Offers (“Offers”) by Mastercard credit, or debit cardholders are subject to these Rules of Use (“Rules”) and any terms of use included on the Offers. Users should read these Rules carefully before using any Offer.

1. Redeeming Your Offers

  • Redeeming an Offer on your Priceless Specials App is very simple:
    1. Select your chosen Offer for use on the Priceless Specials App. If you are in a restaurant or bar, inform your waiter that you have the Priceless Specials App before you ask for the bill.
    2. Present your mobile device with the chosen Offer to the server before the bill is presented.
    3. The merchant will enter their PIN
    4. Once the merchant has entered their PIN, the Offer will be redeemed and the item or service will be removed from your bill.
  • To redeem more Offers, simply repeat the same process.
  • Up to a maximum of 4 Offers per visit/booking/table for a group of 8 people or more can be used:
    Table 1 Number of Vouchers
  • In the case of a dispute, the bill must be settled as per local law. Relevant parties will be contacted for resolution
  • Offers redeemed are not inclusive of any applicable service charges/taxes including but not limited to VAT, GST etc (as applicable) and will be separately charged by merchants in compliance with local tax regulations/laws.

2. Offer Validity

  • Offers are valid from January 2nd through to December 30th of the year indicated on the Offer, unless otherwise specified. We reserve the right to remove and/or amend an Offer at any time and cannot be held responsible or liable in any way if an Offer is removed or amended from Priceless Specials.
  • Offers are only redeemable with the issuing merchant and/or venue
  • Offers apply only to the items/services and location(s) specified on the Offer
  • Offers are exclusive and not valid in conjunction with any other discount offers, promotions, special offers or dining/loyalty/employee/rewards programmes
  • Offers are valid 7 days a week any time during the issuing merchant’s trading hours, unless specified on the Offer and minimal exclusion days apply.
  • Offers redeemed are not inclusive of any applicable service charges.
  • Offers redeemed are not inclusive of any taxes including but not limited to VAT, GST etc (as applicable) and may be separately charged by merchants in compliance with local tax regulations/laws. Please see additional conditions for Singapore here.
  • If a merchant or venue refuses to honour any Offer, please contact Customer Service
  • Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered
  • Offers are not redeemable for cash. Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered.
  • Three offers are available per merchant and not per outlet. Thus, when you redeem an offer it will show as redeemed at all locations for that merchant. Once you have redeemed all offers for a merchant, all locations will be locked.
  • 3. Food & Drink Offers

    • A Main Course/Main Menu Item is defined as the main element of a customer’s lunch or dinner – i.e. not a starter, side dish or dessert. We are not responsible for the specific layout/design of a merchant’s menu. If in doubt, clarify with the server before ordering.
    • One Offer can be used to redeem one qualified item only, unless otherwise specified
    • One Offer can be used by 2 people, up to a maximum of 4 Offers per table, for a group of 8 people or more (see Table 1). This Rule applies regardless of the product the Offer is from. E.g. a group of 4 people can redeem 2 Main Course Offers at a restaurant, alternatively they can redeem 1 Cheers Offer and 1 Main Course Offer - redeeming a maximum 2 Offers in total. Shared dishes are not valid for buy one get one free E.g. 3 people sharing 2 main courses.
      Number of Vouchers
    • The least expensive item (as listed on the Offer) will be deducted. The two items must be from the same category as marked on the Offer, e.g. buy one “Main Course” and get one “Main Course” free; or buy one “Sushi Set Lunch” and get one “Sushi Set Lunch” free; or buy one “House Beverage” and get one “House Beverage” free.
    • Only one bill will be presented per table, per group. No splitting of bills will be allowed.
    • Only one bill will be presented per table, per group. No splitting of bills will be allowed.
    • Offers are not redeemable for breakfast, starters, side dishes, desserts, combos, kids’ menu or shared platters*, mezze unless otherwise indicated on the Offer (*Shared platters include whole fish and sharing meat priced per kilogram)
    • If a children’s buffet and an adult buffet are on the same bill, the lower-priced buffet will be deducted from the bill
    • Offers are not valid for delivery or takeaway, unless otherwise indicated on the Offer or in the case of Dubai & Abu Dhabi Delivery Offers, ordered directly via our online Delivery
    • Discounts do not apply to service charges
    • No corkage is allowed unless otherwise specified
    • Offers contained in Informal Dining & Take-away can be used by one person unless otherwise specified

4. Attractions & Leisure Offers (Members)

  • Our Attractions & Leisure section on the App has 2 types of Offers: ”Buy One Get One Free” and “Discount Offers”
  • A maximum of 4 Offers can be redeemed per booking/visit for a group of 8 people or more (see Table 1)
  • “Discount Offers” can be used against the service/item/activity mentioned on the voucher. The discount will apply only on normal rates/prices and cannot be used in conjunction with other promotions or special offers. These Offers would need to be presented before the service/item/activity is purchased.
  • Terms & Conditions may vary with a number of activities, so please refer to the individual merchant/outlet for confirmation of minimum/maximum number of people, age restrictions, safety guidelines and other conditions
  • Prior booking may be required for certain offers and/or activities
  • Offers will not be valid on any public holiday

5. Offers will not be valid on any public holiday

  • Our Beauty and Fitness section has 2 types of Offers: ”Buy One Get One Free” and ”Discount Offers”
  • “Buy One Get One Free” Offers can be redeemed in two ways:
    1. One Offer can be used by 2 people within the same visit, with the second treatment or service being complimentary
    2. One Offer can be used by an individual, whereby you must pay full price for the first treatment/service and your second treatment/service will be complimentary on your next visit. The merchant provides a voucher for the second treatment/service to be used on another visit. The complimentary treatment/service must be redeemed within the Offer validity period.Please note: gift vouchers cannot be issued for your complimentary treatment/service. The complimentary treatment/service is non-transferable.
  • ”Discount Offers” can be used against the service/item mentioned on the voucher. The discount will apply only on normal rates/prices and cannot be used in conjunction with any other promotion, discount, special offer or voucher. These Offers would need to be presented before the service/item is purchased.
  • Please present the Offer, at the completion of the treatment/service, prior to requesting the bill. If the Offer is in the Health & Fitness section, please present it prior to the commencement of any class or activity
  • Prior booking is required

6. Travel Offers

A. HOTELS WORLDWIDE – BUY ONE GET ONE FREE
  • Select the HOTELS WORLDWIDE category and choose from 2 types of hotel offers: Buy One Night, Get One free offers at over 500 selected hotels & resorts throughout Middle East, Africa, Europe & Asia. A limited number of hotels also provide 20% off Best Available Rates for additional nights of your hotel stay. Hotel offers are based on Best Available Rates, Subject to Availability of rooms for this promotion and reservations must be made in advance prior to arrival. These hotel offers may not be PINGED to other users. Valid for one Offer per room booked till December 30th. Please refer to the specific HOTEL WORLDWIDE - RULES OF USE for How It Works and How to Book exclusive Member hotel offers and before making a booking and checking in at hotel.

7. Exclusion Days

Offers can be used seven days a week, excluding the following days in the following markets and any other public holidays as announced by the applicable Government (subject to merchant discretion):

UAE / OMAN / QATAR / BAHRAIN / KUWAIT

  • December 24th
  • December 25th
  • 31 December
  • 1 January
  • Eid Al Fitr
  • Eid Al Adha
  • February 14th
  • Martyrs Day / Commemoration Day
  • National Day
  • Ashoora (Bahrain)
  • National Sports Day (Qatar)
  • Renaissance Day (Oman)
  • Please note that a limited number of outlets may be closed over the summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period.

KINGDOM OF SAUDI ARABIA

  • Eid Al Fitr
  • Eid Al Adha
  • Ramadan (Iftars)
  • National Day
  • December 31st
  • January 1st
  • Please note that a limited number of outlets may be closed over the summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period.
  • Any other public holiday as announced by the Government

SOUTH AFRICA

  • 24 December
  • 25 December
  • 31 December
  • 1 January
  • 14 February
  • Mother’s Day
  • Father’s Day
  • Youth Day
  • Day of Goodwill
  • National Women’s Day
  • Good Friday
  • Easter Sunday
  • Family Day
  • Freedom Day
  • Human Rights Day
  • Workers Day
  • Heritage Day
  • Day of reconciliation
  • Any other public holiday as announced by the Government

8. General

The product and its Offers and other content are intended for the non- profit use of the individual Mastercard Credit or Debit Cardholders only. Mastercard will not be responsible in the event that acts of God, fire casualties, illness, injury or other events beyond its control, prevent you from using any Offer.

9. Intellectual Property

Copyright in the text, images, photographs, graphics, layout and design of Mastercard products are protected by local and International copyright laws. Copyright in all Mastercard products and in the text, index, rules of use, offers, layout and other copyrights works contained in each Mastercard product, is owned by Mastercard or used with permission. No part of any Mastercard product may be reproduced in any form (including by electronic or mechanical means, photocopying, recording, or information storage and retrieval) without the written permission of the publisher. The Mastercard wordmark and logo are the trademarks and/or registered trademarks of Mastercard. Other trademarks, artwork, copy and/or translations of copy appearing in this publication are used with permission of their respective licensed owners.