Reda Khamees (a month ago )
I gave this rating for the below reasons:
1- Time to check in: Only one employee on the reception and let me wait until he finish.
2- They only offer separate bed for me and my wife as there was no available king bed ! He advised to upgrade to a sweet for extra 1000AED! I refused then eventually he gave me a room with king bed.
3- The room was on the 3rd floor and far away from the elevator as the hotel design long horizontally.
4- You can smell the cigarettes while walking to the room.
5- As for the view, There were construction works and all the noises is coming inside the room since the time I entered. Imagine that jack hammers noise since early morning until dawn!
6- After 30 minutes, I started to see many small insects on the TV Table, Complementary coffee and tea, and beside the bed. ((( I do have pics and videos showing that but prefer not to post for the hotel reputation. If the hotel management wants that please reach me out as you have all my contact details ))). It was really disgusting! I reported that to the front desk and the receptionist promised to get something else for me. Unfortunately, he didn’t bother to get anything until I left the hotel.
7- Same receptionist served me for the check out and he even didn’t bother asking me about my staying. I really got so upset for that.
Check in was on Tuesday 17 October 2023,