Mikki Panther (a year ago )
having lived more than 20 years in Dubai, I've visited many Spa's over the course of the years. Jiva Spa has been one of my best experiences so far! recently, I had an issue whereby the Spa had to postpone my appointment (for my mother) due to some technical issues. I had already arrived at the hotel and was not happy with the situation. Their staff (Maggie) was truly apologetic and compensated me well enough to let my frustrations ease off. Maggie is a very passionate staff who genuinely cares for the brand she works for and makes sure that the customers are treated in a 5 star manner! Apart from their service, the facial that I did is bliss, all natural products and fresh! there's an instant glow to your face that took long to fade off....I'd fully recommend this place for a great experience.