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Tea Library - Oman

Elegant and relaxed, the Tea Library is home to our signature Afternoon Tea. With our expert team on hand, experience world-class premium tea and an exquisite menu from breakfast to supper ... More

Lobby Level
Ruwi
+968 2237 7777
Tea Library - Oman

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Oman

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The Oman membership!
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Main menu item (1 offer)

  • AED 38 Estimated savings
  • Valid until 1st Jan 2023
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Beverage (2 offers)

  • AED 29 Estimated savings
  • Valid until 1st Jan 2023

Available offers...

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(1offer)

  • Estimated savings AED 38
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(2offer)

  • Estimated savings AED 29

Redeemable at:

  • Sheraton Oman Hotel

    Ruwi

Details

Recent Reviews
I booked this hotel for a 10 hr stay as I had a 2AM flight out of Muscat. Only reason I selected this hotel was because it was a Marriott Bonvoy property. Check in was very quick and friendly. I used my suite upgrade certificate for a 1 bedroom suite. It was very large, clean and everything was in working condition. The bed was comfortable but the pillows were awful. They were so flat (see photo) and provided absolutely no support. Bathroom was spacious with separate tub and shower. Disappointed that hotel is still using plastic toiletry bottles. Wish they would be more environmentally responsible and change to a refillable system like other Marriott Hotel's. WiFi connection was good and decent selection of tv channels, however some were not working such as CNN. I did pop into the executive lounge mid-day for a cappuccino but the coffee machine was not working and no attendant was present. Selection of snacks consisted of dates and cookies. Fresh fruit such as apples and bananas would have been welcomed. Staff were wearing masks but was not enforcing guests even though local regulations state masks must be worn indoors. Overall the hotel was okay. I certainly wouldn't stay here more than 1 night.More
Stay there for almost 2 months and it nothing but one word to the ground staff "excellent". Special shoutout to the F&B staff such Tharndn, Chef Tala , Mohammed & Masuma very accomodating staff over there. Just some minor improvement I would think on the food choices, they need to have more fruits selection in their lounge and breakfast. Overall a very pleasant stay. Keep it up!More
Faziah and Keshica were amazing. They sang and served my friend a beautiful cake for her birthday even though I made a last minute request. They also served a complimentary mocktail. My friend felt so special. And the dinner was delicious! We have found our new favorite spot at Sheraton.❤️More
Dear manager, We have booked two rooms under Mohamed al Riyami’s name this holiday to enjoy some time with our kids. The pool and facilities were great - the food was really good and the kids had a good time. Unfortunately your unprofessional and clearly under trained housekeeping staff have ruined my evening. At 10:25 pm the door bell rang 3 times! I thought it was an emergency - keep in mind I have two of my kids a 2 year old and 7 year old asleep with me and it was difficult getting them to sleep! I wake up and head to the door and ask who it is - he says housekeeping, I ask housekeeping at 10:30pm!? He says listen to me don’t put towels out at the door next time - remove them or call us - He was loud and rude and very very very unprofessional- Not only did he wake us up - he disturbed me and the kids for no reason! It is not my job as a guest to know his rules - it is not his right nor his job to ring my bell 3 times in the middle of the night for sleeping kids to just “inform me” where towels are kept. I am absolutely disappointed and annoyed with this behaviour and this attitude. Definitely not 5 star service or attitude. It is our first stay at the Sheraton and I truly didn’t not expect to have my evening ruined and my sleep ruined by under trained housekeeping staff.More
This mr.tala chef and designated in fruit juice area is very accommodating ,friendly and 100% helpful to our needs as a guests and customers at the sheraton hotel ruwi.. we are glad that we will come back again soon... thanksMore