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We are the leading provider of Buy One Get One Free offers for various businesses - including restaurants, bars, spas, salons, attractions, activities, hotels and more.
Our annual location-specific products (e.g. ENTERTAINER Dubai 2024) offer a wide range of deals for different venues in your city. Our Buy One Get One Free offers can generally be used seven days a week throughout the year, with minimal exclusion days like Public Holidays. Each venue provides three offers, allowing you to enjoy significant savings and a variety of experiences.
It’s super simple. Just download the free ENTERTAINER App from the Apple App Store, Google Play or Samsung Apps on your smartphone device and let your ENTERTAINER journey begin.
Here’s a few links to help you find the App in your device:
Once you’ve downloaded the App and registered an account, you can take a look at all the offers available before purchasing a destination-specific product.
We’ve got a fantastic lineup! With 10 ENTERTAINER products across 8 countries, you can easily buy them from the ENTERTAINER App or our website.
Now, here’s the exciting twist – each product is like a local superstar tailored to its own city or country, packed with exclusive Buy One Get One Free offers you won’t find elsewhere. Keep an eye out for location-specific exclusion dates and Rules of Use to ensure a disappointment- free experience.
While our products are primarily in English, the App is also available in Arabic. To change your language, go to the ‘Profile’ icon, select the ‘Settings’ icon and select ‘Language’ and switch your preference.
To view offers in a different destination, simply click on the top left location drop down on your app home screen to change your location.
Our products are valid annually from the 2nd of January to the 30th of December. They’re valid 7 days a week with some exclusion dates, including public holidays and other special occasions. Please read through the Rules of Use for each product to find out specific exclusion dates as they can vary from country to country.
If you've forgotten your password, don't worry; it happens to everyone from time to time, and it's a simple issue to resolve. Just follow these steps to reset your password:
If all else fails, we'd love to help. Please, get in touch with our customer support team via http://www.theentertainerme.com. You can chat to us live from the help section in our App or You can also get in touch with us over WhatsApp on +971 52 298 9993.
Brilliant, it’s time to save!
We’ve made our Buy One Get One Free offers super easy to redeem. Here is a step-by-step guide:
You can view merchants filtered by category and location, as well as search for specific merchants, offers and hotels. Enter your search terms in the fields and see which merchants and offers are available to you.
The use of all ENTERTAINER offers is subject to the Rules of Use. Here's a quick overview of the key rules and restrictions:
Please refer to our full Rules of Use for more details.
Our offers have very few restrictions and are usually valid 7 days a week, all year long. We do have some Exclusion Days when ENTERTAINER offers cannot be redeemed – these include public holidays and some key dates and occasions.
Exclusion days per market:
| UAE / Qatar / Bahrain / Oman / Kuwait / KSA | Egypt | Singapore |
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Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the offer validity period.
The general rule for "Buy One Get One Free" offers is that one offer can be used by two people, with a maximum of four offers per visit for a group of eight people or more.
| Number of people | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 or more |
| Number of offers | 0 | 1 | 1 | 2 | 2 | 3 | 3 | 4 Max |
However, there are exceptions:
If you encounter any issues or have questions, you can reach out to our customer support team 24/7 through the Live Chat feature on the app. You can also email us at [email protected] - but please allow 1 working day for a reply.
We all change our minds, but you can only cancel a redemption before the merchant enters their 4-digit pin and a reference number is generated. Once the merchant has entered their 4-digit PIN, it can’t be changed, reversed, or stopped.
Of course you can share your account. We love to share – sharing is caring! Therefore, we allow you to share your ENTERTAINER product(s) with up to 3 additional friends and family. Here’s a little more info about how it works:
Primary Members: You are the one that has purchased an ENTERTAINER product, and you are the Primary Member. Now, you can give up to 3 friends and family (we call them Secondary Members) exclusive access to your account. Once appointed you cannot change Secondary Members during your product lifecycle.
Secondary Members: You are the ones that can reap the rewards, without having to buy a product! Once a Primary Member has invited you to join their family, you will have access to all of their offers.
To invite Secondary Members, please follow the instructions below:
They’ll get a notification in the App and an invitation email
You can send and receive Pings using your registered ENTERTAINER email, but they are not linked to your account. The Primary Member gets 20 pings when they buy a product, , but these are shared with the whole ENTERTAINER family. If a Secondary Member uses a Ping or Smile, it's subtracted from the Primary Member's account. You can receive 20 Pings per membership.
Yes, your offers are updated in real-time, allowing you to monitor when your family members use them. You can find this information in your ’Redemption History’ under ’Preferences’.
If invited to an ENTERTAINER family, you'll get an email and in-app notification. The invitation can be found in your ’Profile’ or ’Pending Invites’ under ’Preferences’. You can only belong to one family, but if you're a Secondary Member and want to switch families, you can do so by clicking ’My Family’ and then ’Leave the Family’.
All users can ONLY be part of one ENTERTAINER family at a time. As a Secondary Member, should you wish to leave one family and join another, you can simply click on ’My Family’ followed by ’Leave the Family’.
Smiles and Pings are associated with an account, not an individual user. If you leave your family, offers Pinged to your email, and earned Smiles will remain on the Primary Member's account.
If the Primary Member is suspiciously active, their account and devices are blacklisted, and Secondary Members lose access to offers. If a Secondary Member is suspiciously active, their account and devices are blacklisted, and they become inactive within the ENTERTAINER family until Customer Service is notified. The Primary Member can choose to remove them during this time.
No, once a Secondary Member is allocated to a Family Account by the Primary Member, it is not possible to make changes during the active Membership Period. If you remove a Secondary Member, you cannot use that slot to replace them with another member until the current Membership Period concludes. This policy ensures stability and consistency within the Family Account composition throughout the membership term. If you have specific concerns or need assistance, please contact our customer support.
It’s a one-time thing. Once the VIP key is used, you can’t use it again. If you want to use your App between multiple devices, all you need to do is download the App on the devices you wish to use it on and log in using your account details.
At the ENTERTAINER, we value the importance of friends and family connections. To help you be the best friend you can be, we provide you with the ability to send offers to your loved ones. When you purchase any ENTERTAINER product, you will receive 20 Pings that you can use to share offers.
With these Pings, you can send offers to your friends during the product's validity period. Simply use the email address they used to sign up for the ENTERTAINER.
Please note that you cannot use Pings to send Monthly or Hotels Worldwide offers.
While we all enjoy a game of ping-pong, our Pings only go one way. You cannot send an offer back to the sender or to another ENTERTAINER account once it's been accepted. The offer will remain in the recipient's account until it expires.
If the recipient doesn't accept your pinged offer, you'll receive it back within 10 days of sending it. This allows you to use the offer yourself or send it to someone else again.
No I’m afraid not. You can only ping offers to other Entertainer Member. You will need the email address of the Primary Account Holder (the person who bought the product). The offer you pinged can then be accepted and used by anyone in the Family Membership.
Yes, but only in KSA and Singapore.
If you've made a mistake with your order, don't worry; assistance is available. Just get in touch with [email protected] and we will be able to help you. As long as there are no redemptions made on your ENTERTAINER app, we should be able to refund your order within 30 days of purchase date.
Yes, all Members (excluding ENTERTAINER Elite and Smart members) have the option to request cancellation of a new or auto-renewed Membership within the first 30 days, provided that no Offers have been redeemed and the product is unused. To initiate the cancellation process, please contact Customer Service via email at [email protected].
Smiles are our loyalty points. Smiles are earned by redeeming offers in your App; each offer has an estimated saving on it. This is the number of smiles you will earn redeeming that offer.
Smiles are valid for 13 months from the date they are added to your ENTERTAINER account. If you don't renew your Membership, Smiles will expire when your Membership expires.
Expired Smiles cannot be reinstated, so make sure to use them. You can check your Smiles' expiration date in your App's Smiles tab.
If your Membership lapses your Smiles will no longer be valid once your paid membership has expired and therefore cannot be carried over.
Unfortunately Smiles cannot be moved between accounts, they are only valid on the account they were earned on. But our customer service team would be happy to assist you with possibly changing the e-mail address on your account. Speak to them in the help section of your App or here: www.theentertainerme.com - they are there available 24 hours a day.
Now, you can enjoy Buy One Get One Free food offers from the comfort of your home with our new Delivery feature. We love our users so much, so we added 3 additional offers for you from many of our existing F&B venues to deliver just to you!
Please note, the Delivery feature is exclusive to users with the following products:
There are 3 offers to redeem for each merchant, however 4 is the amount you can redeem on one order. So, if you are lucky enough to have been pinged the 4th offer or if you own more than one of the products that this offer is in, you can use all 4 offers in one bill.
Cheers offers Buy One Get One Free drinks at popular bars, restaurants, and nightspots in the city. You can enjoy a variety of 2-for-1 drink options, including cocktails, bubbly, and more. The program has a few rules to keep in mind: Each merchant offers three 2-for-1 deals that are available every day of the week (except public/special holidays – for more information, refer to our Rules of Use). You can use a maximum of four offers per booking or group, regardless of the product. For example, a group of four people can redeem 2 Cheers offers or combine 1 Cheers offer with 1 Main Course offer, totaling 2 offers.
To access ENTERTAINER Cheers offers, you need to meet certain requirements related to age and, in some markets, religion. The product is intended for use by individuals of legal drinking age and non-Muslims. After purchasing the product and verifying your details, you can easily find and enjoy Cheers offers.
When you buy an ENTERTAINER Product you will have access to Hotels Worldwide, which includes Buy One Night Get One Free offers and Hotel Package offers at over 120 top hotels and resorts in the Middle East, Africa, Asia, and the Indian Ocean.
You can find two offer types in Hotels Worldwide:
See full Hotels Worldwide Rules of Use
Call the hotel directly to make a booking and let them know that you would like to use the Buy One Night Get One Free offer or Hotel Package offer from the ENTERTAINER and they will assist you with your booking. Please be sure to agree to the offer with the hotel ahead of your booking.
To redeem your offer, present the ENTERTAINER offer in the app to the hotel reception at the time of check-in.
The ENTERTAINER offers a ‘7 day free trial’ to new customers registered on the app. Within the 7 day validity period – Trial Members can redeem a maximum of 2 Offers from a selection of Merchants.
Trial Offers are limited to those with a maximum estimated savings of AED 100 or local equivalent. Certain Merchant offers are excluded during the Trial Period and would not be available for redemption by a Trial Member. Trial Offers are subject to these Rules of Use; and are valid 7 days a week; exclusion dates apply.
All trial offers are valid 7 days a week – some exclusion dates may apply that can be viewed in the Rules of Use.
To register for the 7 Day Free Trial, customers must download the app from the app store and register an account with a new email address. Once registered, users will be offered a 7 day free trial. The ‘7 day’ trial period commences when the customer accepts the free trial.
Why can’t I sign up for the 7 Day Free Trial?
Have you already downloaded and registered with the ENTERTAINER app – or previously been a registered member. The 7-day free trial is offered one-time only to a new customer using a new email address.
Dubai Summer Surprises ENTERTAINER 2024 is a limited-edition product available to purchase from 28th June to 1st September 2024. It includes all the Buy One Get One Free offers across Dubai & Northern Emirates – the difference is that the offers are valid for 3 months from the date of purchase.
The product works in the same way as ENTERTAINER Dubai 2024 (just with a 3 month validity). All offers are valid 7 days a week – some exclusion dates may apply that can be viewed in the Rules of Use.
It is available to purchase via the ENTERTAINER website. By purchasing this product you agree to share your data with Dubai Summer Surprises 2024.
Dubai Summer Surprises (DSS) returns for its 27th edition this year, running from 28 June to 1 September 2024. The annual festival brings 65 days of non-stop adventure with thousands of offers and fun things to do across the city, showcasing the summer as one of the best times of the year to explore Dubai.
Got a question? We’re always here to help – so please feel free to get in touch. [email protected]
Speak to us via:
How To Videos
Redeem beauty offers easily!
Learn how to redeem Beauty Offers with the ENTERTAINER app. Discover numerous ways you can redeem on salons, spas, and more in just a few simple steps!
Step by step guide on redeeming Beauty Offers.
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Enjoy delicious offers at home!
Learn how to use the ENTERTAINER app for food delivery. Find out how to order your favourite meals from the comfort of your couch.
Learn how easy it is to use food delivery.
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Redeem offers with ease!
Discover how to redeem offers on the ENTERTAINER app. Follow these simple steps to enjoy amazing deals and fantastic savings on dining, activities and more.
Steps on how to redeems any offer.
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Add your loved ones to your account!
Find out how to add friends or family members to your ENTERTAINER account. Share the savings and enjoy great offers together with this quick and easy guide.
Step by step guide to share your membership.
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Accepting member invitations!
Got an invitation? Learn how to accept a member invitation on the ENTERTAINER app and start enjoying shared offers and savings with your friends and family.
Step by step guide to joining a member’s group.
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Understanding Pings!
Find out all about pings. This video explains how to send and receive pings on the ENTERTAINER app, letting you share offers with friends effortlessly.
A guide to sharing offers on the ENTERTAINER.
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Discover ENTERTAINER smiles!
ENTERTAINER Smiles are your rewards for using the app. Watch this video to understand how to earn and redeem Smiles for even more amazing experiences.
A guide on the ENTERTAINER reward points.
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Reach out to Customer care team
