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Baskin Robbins - Dubai

4 (based on 46 people)

  • American
Baskin Robbins is the world’s largest chain of ice cream speciality shops offering high-quality ice cream, speciality frozen desserts and beverages. With over 200 BR stores in the UAE, the brand reveals new innovative ice cream flavours known as ... More

ENTERTAINER Dubai 2024

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We invite you to enjoy a complimentary Kids Double Sundae Cup when a Kids Double Sundae Cup of equal or greater value is purchased.

  • AED 21 Estimated savings
  • Valid until 30th Dec 2024
  • Rules of Use
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We invite you to enjoy a complimentary Emlaaq Single Scoop Sundae when a Emlaaq Single Scoop Sundae of equal or greater value is purchased.

  • AED 19 Estimated savings
  • Valid until 30th Dec 2024
  • Rules of Use
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We invite you to enjoy a complimentary Value Double Scoop Cup when a Value Double Scoop Cup of equal or greater value is purchased.

  • AED 23 Estimated savings
  • Valid until 30th Dec 2024
  • Rules of Use
Hussain H M S
Hussain H M S (9 months ago )
Dear Baskin Robbin management team, I am writing to express my disappointment and frustration with the misbehavior of the staff at your Baniyas square branch. My family and I visited the branch to order a double scoop, but instead of giving us a single cup with two scoops, the staff member gave us two separate cups. When we went to pay, the staff member insisted on charging us for two separate scoops, despite the fact that we had ordered a double scoop. To make matters worse, the staff member then began shouting at us in front of other customers, accusing us of always having problems. This was extremely unprofessional and embarrassing for us. We have been visiting this branch since 2012 and have never experienced such disrespectful behavior from any of the staff members. Furthermore, we have observed on multiple occasions that some staff members at this branch call their friends and give them bigger portions of ice cream, using their position to take advantage of the situation. The staff member who was particularly rude to us is named Rajendra, and we also witnessed an internal staff fight with another employee named Umer. We believe that such behavior is unacceptable and reflects poorly on your brand. We request that strict action be taken against the staff members involved in this incident. Additionally, we suggest that you consider employing Filipino staff members at this branch, as we have found them to be courteous and professional in our past experiences with them. We hope that you take our complaint seriously and take steps to address the behavior of your staff members at the Baniyas square branch. Also I attached Bill copy pls find it Sincerely
Eitan Kalinhoff
Eitan Kalinhoff (a year ago )
Large variety of ice cream. Size well fits. The rest urgent is well cooled. Clean place. Good service
Rafia Junaid
Rafia Junaid (7 months ago )
Nice place love to have a choclolate Ice Cream
The secret World 369
The secret World 369 (a year ago )
Wonderful ambience.wonderful location in al seef
Ibn Zak
Ibn Zak (a year ago )
The worse Baskin Robbins I have been to. And I have travelled to a few in the Gulf. You had one member of staff called Ashraf, who totally ignored us, and served other people who came afterwards. He was not concentrating. Plus the shop is dirty and untidy. When we asked him if he had not noticed us, he just pointed at the customer. He didn't make any sense. We just left and didn't buy anything. You need professional staff, who can keep the place clean. What a joke.