Tiffany Wong (5 years ago )
THE BANDAR PUTERI BRANCH MANAGER IS SERIOUSLY RUDE AND OUT OF HER MIND. DO NOT GO THERE.
My package was about the expire and I was aware of it, my beautician had told me about the ongoing promotion just in case I wanted to continue, I could. Genuinely, it was within my consideration, it's just that I did not want to purchase then and there. At the end of the session, I politely declined and told her I'll think about it and will come back before the end of the month since the anniversary promo is running till month end, the beautician was understanding and accepted my decision. BUT, the branch manager had to butt in threaten me not once but 3 times, and said that she wanted to close my account if I do not purchase (and i balance of one threatment left undone). Like EXCUSE ME I paid for all my treatments and just because I don't want to sign up to continue today, you want to cancel my account? Please look into the branch manager's attitude, consumers have their right to their spending decisions. And I think I'm not the first one to experience this utterly unpleasant treatment.