Aymen Al-Qawami (a month ago )
During my recent stay at the Crown Plaza Yas city in Abu Dhabi, I found my experience to be quite pleasant. While the hotel showed signs of aging and the rooms could use some improvement, the hotel staff, especially Mr. Binod K.C the concierge and the front desk staff, were incredibly friendly and helpful. From the moment I arrived, I was greeted with warm smiles and genuine hospitality. They were always available to assist with any inquiries or requests, and their professionalism and attentiveness were commendable. However, it's worth mentioning that the hotel could benefit from some renovation and updating, particularly in the rooms. Despite this, I would highly recommend this hotel for the outstanding staff and their dedication to ensuring a comfortable stay.