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Famous Butchers Grill, CBD

The Famous Butchers Grill is a chic steakhouse specialising in superior “A” grade steaks matured to perfection. In its elegant décor, you can enjoy live music every night of the week. Although the restaurant specialises in satisfying your carnivorous cravings, all culinary preferences are Read More


Location
101 Buitengracht Street
Area
Cape Town CBD
Phone
+27 21 422 0880
Website
http://www.capetownlodge.co.za/restaurant/

Amenities Offered

Famous Butchers Grill, CBD is contained in...

Cape Town 2020

So many 2-for-1 and discount offers across the city for the brands you love. Treat the family to a casual dinner. Check out the local attractions. Take that spa day you deserve! Have a night out on the town for less. There are so many ways to save – let’s do this! 

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Main Course (3offers)

  • Estimated savings AED 41
  • Valid until 1st Jan 2021
Recent Reviews
One of those evenings when one goes out to a nice place with high expectations and afterwards regret not going to McDonald's instead. Meat was okay but no flare or flavour. We ordered lamb chops, Kingklip and Beef fillet and none of us left happy about our dish. Read more
My husband and I took our parents to the Famous Butchers Grill Cape Town to have dinner over the weekend and were left very disappointed at the service. When the bill came there was a dispute which we addressed with the manager on duty, Johan, who didn’t seem one bit concerned and left us with no option but to settle the bill and we left feeling very angry. My dad and father in law each ordered a 600g rump steak but were not made aware of the costs of this order and the fact that if you order the steak at the counter that there is a different cost to the menu. On the menu, a 200g rump is R170, 300g R195, 400g R220 but we were charged R510 for one 600g rump. This is absolutely insane, you can order 2x300g rump meals and still be cheaper than this. Our waiter, Happy, said he knew he should have told us about the cost but didn’t. He said when he placed the order, he saw how expensive the steaks were but didn’t know what to do so didn’t mention it to us. The manager on duty, Johan, who we were told was very new, told us himself that the price was crazy and he feels for us because he would never pay that for a steak but unfortunately could not do anything for us. We raised the issue that no one made us aware of the costs and was told that we should have been informed but unfortunately there was nothing that they could do now. My husband and I invited our parents and another couple there for dinner and felt very embarrassed at these costs. Our table left the restaurant feeling very upset and felt that it wasn’t addressed properly. If the waiter and manager acknowledged the restaurant was at fault then why could they not have offered to do something? Before going to social media, I decided to contact a manager via email and give them an opportunity to sort this out but I could not get anywhere. Lara, the Conference Manager, told me that there is no one else who I can raise this matter with but surely there is someone other than a Conference Manager that can assist with complaints. She told me that if guests want a specific cut of meat and grams that is not on the menu, then this is a specialised order and that they cannot be held responsible for the fact that we ordered a specialized meal item as these items are SQ. Absolutely disgusting as we would not have ordered these meals if we knew they would have cost R1,020 for 2. The cuts of meat were rump, which is something that you can order off the menu so I don’t understand how it was a “specialised cut”. She then brought up the fact that we used the entertainer on our other meals so we already saved money. I feel like we were judged (on the night) and by Lara because we used the Entertainer. It shouldn’t matter if we used Entertainer or not, one of those steaks still costs more than the price of 2 meals so we still lost out as our guests only budgeted one average meal cost per couple. After our experience, we will not be going back and nor will we ever recommend them to anyone. Complete rip off!Read more
Very good standard for the meat we had, sirloin and rib eye which we all considered were perfectly cooked exactly as required. Good ambiance, staff and service and an excellent evening enjoyed by all. This restaurant is definitely recommended.Read more
Best steaks in Cape Town. Excellent food, great music and good wine. Separate area should you like to arrange a private eventRead more
We as a group of 12 people went as part of a flight crew to your restaurant. We had a reservation but still had to wait until our seats were ready. After ordering we had to wait 2 hours to get our food. Some of the meat was well done instead of rare. Mine was forgotten at all. Had to wait again. No excuse but instead trying to sell us Don Pedro. Even after letting them know to have one on the house as an excuse no reaction. After spending over 6000 Rand we will sure never come back. Worst experience ever. Be sure we will our guests know!Read more