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Golden Sands Shangri-La Penang

Golden Sands Shangri-La Penang is a 4-star resort in the heart of Batu Ferringi Beach. The property features three outdoor swimming pools, a water park & a beauty shop, along with various other facilities for all to enjoy - mini golf, tennis court, a children’s playground & a games room. Guests Read More


Hotel
Golden Sands Shangri-La Penang
Location
Jalan Batu Ferringhi, Kampung Tanjung Huma, 11100 George Town
Area
Penang
Phone
+60 4886 1911
Website
http://www.shangri-la.com/penang/goldensandsresort/

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Golden Sands Shangri-La Penang is contained in...

Travel 2019

Travel 2019

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One Room Night (Room Only) (1offer)

  • Estimated savings AED 485
  • Valid until 1st Jan 2020
Recent Reviews
Had the opportunity to spend 3 nights at this resort It is part of the Shangri La group. Pretty disappointed at the actual resort It was tired and in urgent need of a serious upgrade. They were working on the 6th floor during our visit with drilling and painting which made the stay most unpleasant as we had 2 small children with us The breakfast was included and was a typical resort breakfast which was pretty good The food at the pool was acceptable and the pool service staff were really good. There is a complimentary shuttle to Georgetown which we used twice and was on time on both occasions Overall impression was not so good and would rather spend more time at the ShangriLa even though it is double the price. Read more
The Sea Horse jet ski operator was very rude..please remove them. Leaking air con water in the closet...very slow response... Asked for bucket of ice...takes too long..ice machine broken at the lift lobby Restaurant food was good and workers were very friendly. Buggy drive was a little arrogant(wearing blue uniform) whereas the rest was very very helpful Parking was far from hotel lobbyRead more
My experience is base on direct booking with shangri-la own apps, 3 days 2 night package. Arrival by own car. Parking - Security check at gate upon arrival, open up boot for inspection. Dropped luggage at lobby and proceed to car park, Car park 3 is large, connecting Rasa Sayng resort and easier entrance to Sigi Grill and Adventure Zone. Arrival - Check in via member Cool Lounge, available to check in via apps but hassle to fill in the details of each guest as I book a few rooms and requested for connecting rooms. Check in at 2pm, which was 1 hour prior to standard time, thus 1 connecting room were not yet done, but fully able to check in by 3pm. Received complimentary fruit basket upon check in. Activities - Pool activities are directly available to guest upon check in, pool towel can be requested. Kids pool and splash zone are the fun area for kids, Adult pool are available separately with depth of 1.2 M / about 4 feet onwards. Did not try the Whirlpool as it was under maintenance. Food and Drinks are available with ample of sundecks. My 2 years old and 5 years old had great fun, but the water slides are best for older kids accompanied with parents and the drop pool is 1.1 M / about 3 feet + deep. Lotsa crowds in the weekend. - Kids Club activities available for in house guest with kids age 5-12 years old guided by resort staff. Split into a few session from 10 am onwards. My 5 years old join the first session and sure had fun that she joined the whole day. Those joined for whole day program and provided with lunch and dinner. Shout-out to Teacher Shasha and team for taking cares of the kids. - Adventure Zone is the playground area with huge slides. Chargeable, for in house guest its about RM 24 with tax for 2 hours. Socks is required and parent may enter to care for the kids with socks at no charge. those age 2 - 4 may play and the play pen area by the side for Free. Beverages are sold here, but at premium premium, no outside food allowed. Kids Club activities center is above this building. - Gym is available next to the cool lounge. Adequate for your daily needs, and it views towards the sea. Food and Dining - There's the buffet hall and Sigi Grill as it was ramadhan and the buffet hall were serving kampung delights, we just pass the deal and went for Sigi Grill. The evening was also for celebrating parents wedding annivesary, and already email and request tables. Mr Subri was fast in reply to the emails and we met up upon arrivals to see the arrangements and made order of food and wine choice. They are the one serving the pool area too, so they do open from morning till evening, On sunday eve, Sigi offer grill buffet dinner. Its more towards Italian dishes and vegan friendly, just ask what you needs and they will cater to you. just no pork no lard, but Alcohol is available. Kids friendly. Breakfast Buffet, were there for 2 days, quite a whole lot of choices, just that it is all the same menu offered. Other options nearby, fast food is Mc Donalds and KFC just across the road. The petronas fuel station has a mini market which sells tit bits and snacks. A few grill & steamboat restaurant in the same area. For hawker style food, just walk down the road in the night market area, and will find a few hawker center style open air. Food will be cheaper here then the resort and mostly local flavors. In room dining, few menu offered at different hours. if the weather was bad as we were in the second nite, In room dining will be best, served within 30 mins. Would be nice if there were complimentary juice/drinking water to comes with the food as some are spicy. Housekeeping & Rooms. - While were here, requested extra bottles of drinking water, extra pillow as the one provided were too fluffy, need a harder one. Murphy bed / pull away bed were provided for those with children. Of course it will eat up some in room real estate, get a larger room if u need more area. Cup and complimentary tea coffee are kept in the drawer, safe from kids.Teapot area a bit higher for kids to reach, safer. They uses glass bottle for complimentary drinking water. Just be careful and you will be alright. - toilet with bidet and have different configuration, shower room/bathtub. Do make sure you write in / call in before check in to request them of your needs. Shower rooms maybe possible for elderly to get in and sit for shower (they have a sitting area in the shower room), but for handicap in wheelchair, the glass door on the shower room is tough to maneuver the wheelchair. Others hotels with similar thoughts have the bi-folding door and fold up able chair, and closer to the shower. - Terrance area has area to hang your wet swimsuit to dry up, and they are a great view if yours is facing the sea during sunset especially. The facing side would be north, but the curving hotel gives more view. Toilet has drying rail to dry some underpants and stuffs. - Others stuff, electronic vault, iron and ironing table in the closet, with 2 pairs of slippers that you can walk-around and bring home. And hair dryer is hidden in the desk drawer.Read more
Spent 3 days with my family in June. A great hotel although it is already 30 years+. We spent 2 days in the hotel, playing water games with kids and just relax and chills. The room is old but not dated. Very clean and comfortable. The staffs are friendly and helpful. Breakfast spread can be better but hey..we are in Penang....the good foods are outside the hotel. The cool lounge is ...wow..very good for a game, read a book or just chill with the family. I was told there are live bands during the weekend. Surely we will come back.Read more
It was a good hotel. The hotel is more suitable for families with kids as there are multiple swimming pools with activities for kids. Buffet variation wise not much compared to their sister hotel, Rasa Sayang. Overall, if you are on budget and would like to stay in 5 star Hotel, you can visit this hotel for relaxation. The beach behind the hotel was very dirty and we did not bath in it at all. Read more