Hibiscus

So happy to have stumbled across this gem of a salon. Ramona is very professional and Knows what she is doing. Had a terrific pedicure and bikini wax. She is also quite a character and I enjoyed the conversation

I had an absolutely terrible experience with this salon. I called in to cancel a massage on the morning and they refused to reschedule, even though I explained my dire present health situation and that I would be a returning customer due to health considerations. £55 down the drain in one go. They advised me to call Treatwell for my money back, which makes no sense, and they must have known that would never work; they just wanted to get me off the phone. They also said they could not lose the time but, they had numerous available slots all over the place on their booking timetable. Sure, have a "two strikes and you're out" policy but don't alienate your customers as a first port of call. I will certainly not be using this salon in the future, which is a shame. It was local to me, and I need the treatment on a regular basis for health purposes. People cannot always anticipate when they are going to be sick in this life... especially disabled people. Extremely disappointing.

Even though I live in a different town I still go to Ramona for treatments on a regular basis because she's very good at what she does, and she always makes me laugh a lot 😄 Can highly recommend!!

Ramona is friendly, very knowledgeable and skilled in beauty. Nice, clean environment.

Lovely little beauty salon tucked away just off Cheltenham High street