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Kidzania

KidZania® is an award-winning children’s ‘edutainment’ concept, located on the 2nd level of The Dubai Mall. It provides a safe, unique and very realistic educational environment that allows kids to do what comes naturally to them—role-playing by mimicking activities normally done by adults ... More

2nd Level, Cinema Parking
+971 4 448 5222
Kidzania

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Standard - Dubai

12 Month Membership
This one's for everyday savings at well-known places.
Everything you love, packed into one app! Get offers and discounts at fast food joints, cafés and casual restaurants. Enjoy theme park thrills, treat yourself to massages or check out a gym class or two, for a whole lot less. And there's more – take home savings on staycations, retail, cleaning services and laundry too.

Available offers...

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Premium admission (3 offers)

  • AED 260 Estimated savings
  • Valid until 31st Dec 2022

Available offers...

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(3offer)

  • Estimated savings AED 260

Redeemable at:

  • The Dubai Mall

Details

Recent Reviews
I didn’t even get through the ticket que - the staff weren’t really open for answering questions. So we basically just walked away. It’s just so weird that everywhere in Dubai has good service. I’m going back to Dubai shortly, but will skip this after reading so many bad reviews!More
AVOID for younger children This place has amazing facilities but I had a really frustrating and horrible experience. This is a five star venue that Kidzania has no doubt worked hard to develop. BUT this place is let down by the truly awful staff. A great majority of the staff are abrupt and not engaging. They are also very rude to the parents. I get the premise that children need to do it on their own but this isn’t executed in a way that is friendly or fun. I don’t understand why the staff have to be so rude. I am an incredibly chilled person but this place brought me to a rage. I am actually writing this review whilst still inside the venue which I hope shows the level of frustration this place has caused. The ethos of this place is all wrong! The lack of engagement between the staff and families are not good. There is a complete lack of understanding that young children who are tourists might be nervous or have difficulty understanding the staff. Parents are ordered out away from the children in a way that just gets everyone uptight. Again I understand their stance that not all parents can fit in the activities but for most of the day we were the only family doing the experience. The staff would shut the door in my face and say I wasn’t allowed in or to even listen. All they had to do was leave the door open and it would be so much nicer. I am struggling to express the negative approach towards parents and staff. It’s like you are a nuisance. I read other reviews and thought the other people were maybe exaggerating things. But honestly not, this is the unfriendliest family experience I have ever done with my children. We discussed this with management and again left feeling frustrated. This made me realise this isn’t an isolated member of staff being rude, this is a training issue. In this place a four year old is expected to leave their parent, go with a complete stranger who speaks with a broken English accent and be rudely shut away from their parents and do an activity. So many opportunities and enjoyment is lost by adopting this approach. I could understand if the staff were highly trained teachers but they weren’t. They weren’t engaging. During the astronaut encounter the staff member asked a question, a challenging question for a six year old. He gave it a really good go to answer. But was met with a really blunt response. “Why is mars red” 6YO: “because it has volcanoes on it?” “NO” **awkward silence** In what world do you shut down a kid like that? There has to be a better way to deliver this experience. I’m not the only one that thinks this. What this place needs is some real input from teachers and a review on how to deliver the experience to young guests. I dread to think what the place would be like for any child that needed extra help or carers. In summary Rude staff Anti family A very upsetting experience I left feeling sad and angry My children got upset on multiple occasions because of the manner parents and families are split up. I just can’t understand the negative approach they have decided to take. I hate this placeMore
My child came out in tears after staff were rude and asked if things like ‘what was wrong with him?’. This was our last night in Dubai and ruined what was otherwise an amazing trip. Staff shouldn’t be able to speak like that to the children. Paid for the premium pass for two children and ones stamp rubbed off so a staff member argued he was lying when his brother quite clearly had a stamp. No check to see what happened to it. One of the reasons I paid for a premium pass was to use the obstacle course and again they were told they couldn’t use it as they didn’t have socks, there was no mention of socks at payment. So disappointed and ruined a lasting memory with two upset children on our last nightMore
The best interactive destination for my toddler! Every time feels like the first time! He looks forward to his visit there, engaging, full of fun even for myself as an adult.More
We only did a total of four experiences in a total of 3 hours because of all the waiting. My 8 and 5 year old were very patient, but my husband and I felt very sorry for them queuing so long. We missed a lot of the attractions within it because they were simply exhausted by the waiting. I really think they need to review how the experience flows and to ditch the concept of them earning money…this takes so much time putting every child's card through and the kids aren’t really bothered by it. In wouldn’t recommend kidzania, you will leave feeling ripped off and frustrated!More