If you are looking for a quality pizza restaurant in Edinburgh then look no further than La Favorita, one of the best pizzerias in the whole of Britain. Enjoy the authentic taste of an award-winning Italian pizzeria in contemporary surroundings in Leith, with a warm welcome and piping hot pizzas ... More
If you are looking for a quality pizza restaurant in Edinburgh then look no further than La Favorita, one of the best pizzerias in the whole of Britain. Enjoy the authentic taste of an award-winning Italian pizzeria in contemporary surroundings in Leith, with a warm welcome and piping hot pizzas fresh from the oven. Get your mouth watering with an authentic log-fired pizza in a range of classic and contemporary toppings or see if you can tell the difference with the gluten-free pizza dough. Less
I am fed up of spending too much money on orders which are always wrong and missing items. When i try contact this company to get a refund for the items or "additional ingredients" which weren't present they say " we can't do anything about it" terrible service of which now owe us several orders worth of missing items with no refund offered. Very poor service. More
Recently ordered a delivery, which came in the quoted time, and overall was of an excellent standard - pizzas were hot and tasty.
Only problem was that in ordering one of the set pizza flavours, I made some additions and subtractions (just changing vegan cheese for regular, and adding two other toppings) but when it turned up, I'd ONLY got the amendments - all the other toppings that were on the standard flavour were missing.
I found a contact email address somewhere online and was responded to immediately. Had to give them an extra nudge a few days later as had heard nothing more, and they offered a full refund of the incorrect pizza, which has already come through.
So, just wanted to review them to say that yes, things do go wrong, but in my case they made up for it.
I can highly recommend their GF pizza bases, hence why I would order again.More
I called and requested an email address to complain about the two atrocious pizzas I received. They said they could not provide an email address (why not?) but I would receive a call back to discuss this further. They didn't ring back. I have actually eaten here before and quite enjoyed it. However this was just about the worst pizza I've ever eaten, and I would urge others not to waste their money.More
Daughter ordered takeaway at approx 6pm. At 8.30pm still not delivered. Was told 5 mins. At 9.15pm called back to be told can’t track order and customer service not exactly “quality”. Said just cancel. Couple mins later text to say on its way!!? Still no delivery and no refund! Sorry but!!?More
Customer Service leaves a lot to be desired. After a pizza order which, after 2 hours of phone calls still hadn’t turned up, I was finally informed that it had never been processed. No refund could be given then and I was told to contact customer services through website, who would get back to me swiftly. A total lack of customer service response/ refund, (still no response after 4 days) Looks like a similar story from the other reviews below!!More
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