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Mandara Spa

4.1 (based on 14 people)

  • Spas
  • Health & Beauty
Mandara Spa's unique and exotic treatments reflect the beauty, spirit and traditions of Bali - Island of the Gods - and the soul and ritual of its culture. Treatments are designed to relax, rejuvenate and celebrate nature and the luxury of escape. ... More
Fairuzaimi Zakaria
Fairuzaimi Zakaria (4 years ago )
I came here after purchasing a voucher from Fave. The voucher was for a 1.5-hour Full Body Balinese Massage with Foot Spa for 1 Person, which states that customer will get : 50-minute balinese massage, 10-minute aromatherapy floral foot bath, and 30-minute foot massage. I made an appointment on Wednesday 15 May 2019, 7.00pm, and came on time. I was initially impressed by the warm welcome that I received. The receptionist was familiar already with the voucher that I had purchased from Fave. I was then ushered to the waiting area, and was soon attended by a masseuse who came with a welcome tea, and after pouring me a cup, gave me an overview of the selections of oil available to be chosen for the massage. Without wasting a minute, after I had chosen the oil, my masseuse directed me to a private room. She then instructed me to change into the batik cloth, and then lay on the bed - weird I thought, usually they'd do the foot bath, and foot massage first then the full body massage, but it's okay, they may have their own different routine. Everything was well up to this point. Massage was just mediocre - trust me, I have travelled around South East Asia, and have gotten spa and massages from everywhere between exclusive Spa to roadside masseuse. I entered the room at 6.56pm, and by 8.10pm, my masseuse turned the room light on, removed my eye pad, and told me that the treatment has ended and asked me to get dressed again while she wait for me outside. My body was ready for a 1.5-hour treatment, so I did a simple mental calculation, and assume that floral foot bath and foot massage will follow afterwards. Nope. She just waited by the door, and thank me for coming. So I reconfirm with the same receptionist who received my order earlier on the treatment I will be getting from the voucher, and she just gave an awkward smile, and told me "yeah, foot massage is just massage which was already together with the full body massage earlier". So I smiled back, didn't argue, and leave the spa that I will not set foot in again. I have run my own spa. I know very well that when one purchase a treatment set that has both foot massage and full body massage, you don't just include the foot massage in the full body massage. Yes my leg and feet was massaged during the full body treatment, but that was different.
Arden688
Arden688 (8 months ago )
Wow! Not many informative reviews. So here goes mine. After I tried numerous Spas around Miri. None were memorable and impressive. Their service mostly mediocre and mostly quite pushy. This Spa I tried as a hotel guests and the first time was already impressive. The customer service and quality of massage is second to none. On top of that, guests get 20% discount. Very professional and I felt worth the extra costs over the other Spas. Forget about V Spa and Lemongrass. This place is truly professional in their delivery. My second time I tried their Pure Indulgence package with the body scrub, floral bath, massage and finally either facial or foot massage. I felt the massage was the highlight.
Alfred Ritikos
Alfred Ritikos (5 months ago )
Best service so far. Very clean.
Javier Lim
Javier Lim (4 years ago )
ground floor of Marriott hotel,, great service! ,
Dave Benjamin
Dave Benjamin (4 years ago )
Good place to go worth to try