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Shangri-La's Villingili Resort & Spa, Maldives

From private ocean retreats to tropical tree houses, Shangri-La Villingili Resort & Spa offers seven distinctly styled luxurious villas. Featuring sensational sea views and touches of Middle Eastern and Indian elements in the décor, each is equipped with luxurious amenities. Experience the horizon Read More


Hotel
Shangri-La's Villingili Resort & Spa, Maldives
Location
Villingili Island
Area
Addu Atoll
Phone
+960 689 7888
Website
http://www.shangri-la.com/male/villingiliresort/

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Shangri-La's Villingili Resort & Spa, Maldives is contained in...

Travel 2020

Travel 2020

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One Room Night (Room Only) (3offers)

  • Estimated savings AED 1837
  • Valid until 1st Jan 2021
Recent Reviews
Shangri-La Villingili was beautiful. We loved having our own bikes to ride the island with. They are very generous at their buffet restaurant with seafood, meat, vegetables and deserts - we were really spoiled for choice! We stayed in a deluxe pool villa which was beautiful, but if you can splurge for the beach villa as the lagoon side is very rocky and you cannot swim or have direct access. Snorkelling was great and the staff were oh so friendly. Thanks!Read more
We stayed at Shangri La’s Maldives for 7 days in February 2020. Other reviews describe in detail the excellent services that can be found at Shangri La. And it is all true. I wish to concentrate on what we experienced that makes Shangri La the best resort we have been to in 229 cities around the world so far. It has a name: service. a. Listening to customer needs. When I arrived at the Shangri La, I was explained the benefits of my all-inclusive package. One element relative to alcohol was not in line with my expectations. I expressed that I wished the package conditions could be different given our preferences. Within 60 minutes, my island host (Ayan) came back to me to explain that they were happy to adjust my package to adapt to our alcoholic preferences. It would have been easy for them to decline my request since the package conditions were clear, and I knew it. But instead, since our request was not abusive, they went out of their way to ensure that we had a pleasant experience with them. We were already very impressed with their service within hours of our arrival at the island. b. Attentive service. Shangri La takes to another level the definition of attentive service. Discreetly analyzing how you behave at the resort, they will adjust their service to what you require without necessarily asking for it. For example, starting on the second day, I was delivered a large orange juice jar containing 6 glasses for breakfast. On the first day, I had been 5 times to the buffet to refill my glass. They noticed and adjusted their service accordingly. What a surprise this was when the gentleman asked me if this jar was more in line with my preferences. c. Staff training on customer service. The most striking service experience here is that all, and I mean ALL, staff is trained on offering a top-quality service a-t-t-i-t-u-d-e. From the restaurant representative that is still on-training to the staff supervisors, everyone at Shangri La greats you with a warm smile, a real sense of empathy if needed and a true desire to ensure your experience with them is impeccable. d. Desire to improve. Initially, I thought that the customer service reviews we are asked to provide on the island were more or less part of a checklist of customer service must-do’s that the resort deploys. But I was wrong. On the second day, we had a restaurant supervisor who came to our table to discuss our level of satisfaction so far. He explained that if we could spare the time, they would be very interested in knowing more about our experience if we could fill in a simple 5-question survey accessible through our phone and a bar code left at the table. He was very convincing in explaining how seriously they read and act upon our feedback. We ended up leaving 5 such surveys for different service areas at the resort. This was also reinforced by the last Shangri La representative we met prior to embarking on the boat transfer as we were leaving the island. The lady asked us, with a very genuine interest, how satisfied we were with them and if we could point any area of improvement. We just could not believe how serious they were about validating their service offer. It took us a couple of days after we left Shangri La to finally find a very small improvement area we could have left with them: the bicycle fleet. We were given bicycles that were a bit old, noisy and did not permit to adjust the seat to a proper position. It would also be nice to have a front basket to navigate around the island. So there you go, Shangri La. Here is a little something you can work on but don’t ask us for anything else to complain about… As this review is being written, we are staying at another 5-star resort in the Maldives for an 8-day stay. Although this resort is undoubtedly a real 5-star resort, the notion of customer service is not as developed as what we have seen at Shangri La. It convinces us all the more that what we enjoyed at Shangri La was a truly exceptional customer service experience. Many thanks to our great hosts who took care of us so well during a memorable 7-day stay at Shangri La.Read more
We booked this holiday at the last minute after Qatar airways rescheduled our flights for a long planned holiday to Iceland- as a result we had to cancel . The holiday was to be our last ‘Family holiday’ as our daughter was heading overseas to live. We will never forgive Qatar airways....their service with regard to the matter was abhorrent. So after spending many days reclaiming through insurance we needed another special destination. Our daughter chose the Maldives. We chose the Shangri-là as it offered all inclusive and we were comfortable with the brand. So glad we did. We were met at Male by a representative who took us to our domestic flight and checked us in . As a side note male airport is pure chaos and we were more than glad to be helped to the domestic terminal....even if it was only 2 mins walk! The domestic flight was around 50 mins...very basic plane. Only 20kg luggage allowed and hand luggage must be minimised. We took back packs( no wheel ons) We were met in GAN by hotel staff who took our luggage and drove us about 2 mins to the speedboat. The speedboat took less than 10 mins to get to the resort. We were welcomed on the jetty (even at midnight) by the staff who took us straight to our villas checked us in and gave us important info. The hotel had also prepared a small meal box for us to eat....nice touch after all that travel. We had two overwater villas one for us and one for our kids aged 18 and 14 (our villa numbers were 113 and 114) the villas are WOW. Even in the pitch black when we arrived we could see the fish swimming under the villa. The villa was huge and amazing. There were life jackets in the room for us and they even provided mosquito repellent lotion ( which we didn’t need). Our villas were close to the house reef which was perfect. We also had bikes provided for us to ride around on which were great fun. Our host tended to literally everything. He made our dinner bookings, took us on a tour of the island and even showed us the other types of villas in case we want to try one on our next visit. The villas on land were also amazing...great if you have younger kids. The food was outstanding in all restaurants. I recommend all inclusive. Our favourite restaurant was dr Ali. Breakfast was always amazing and we loved the different fresh juice combinations each day to try. The service at all restaurants was outstanding. By the second day all staff that served us new our water preferences (still or sparkling) and the preferred tables we liked. We also saw their garden where much of the food is grown. I did two yoga sessions which were outstanding. We also had Massages which were worth every penny. The golf course is great and our daughter won the putting comp. We snorkelled everyday. It was our first time and we are hooked! It was wonderful that the resort had lifeguards and they took the time to speak to us to explain things. They also requested we let them know when we were going out so they could keep an extra close eye(because we were beginners) we felt so safe. We saw many fish including baby sharks and nemo fish. From our villa we saw many turtles and the staff would alert us if turtles were close as they knew turtles were our favourites ( staff would even tell us during lunch if they knew turtles were around). I loved the outdoor shower and watching the fish as i showered. Our villas were cleaned twice a day perfectly. There was always water left in the villa as well. The resort is truly eco friendly...not one piece of plastic! No small bottles they refill ceramic bottles with shampoo etc. We went on the dolphin cruise and saw many dolphins showing off doing flips. We were surprised that the property is 10 years old. It is beautifully maintained. The beaches have the softest sand i have ever walked on.We were sad to be told that 100 new resorts are opening over the next year in the Maldives. It seems excessive . We would go back to the Shanghai-là over a new resort as everything was flawless (why risk it). You can see GAN in the distance from the island but this didn’t bother us at all and there was no plane noise. We would like to thank everyone at the hotel for making this our most wonderful holiday ever. Our kids are desperate to return. We are already trying to work out if we can come back in 2020! Our next visit will be longer! The only thing i would advise is that it would be easier to fly to Colombo and then to Gan to get to the resort rather than via male. This is what we will do next time. Thanks again!Read more
We booked the Shangri-La due to its reputation, all inclusive package and the stunning looking water villa. Other hotels in the price bracket with similar features included Constance moofushi but in their basic water villa (a bigger water villa added £3000). Please find my verdict below! When choosing a resort/island, I suggest decide your priorities first (location, brand with service, type of room ie water villa or not, activities-gym, cycling, golf, Quality of diving). The island; a comparatively large island with 2 sides-Gan with the Lagoon and the opposite side overlooking the Indian Ocean. The island has tropical feel with a jungle and 3 Lagoons. At the whispering palms end of the island is the house reef with the clear Maldivian turquoise water and plenty of fish. The golf course it at the opposite end. Serenity bay is the best beach area for swimming and where they have the couples beach dinner. Room: Over Water Villa-Exceptional!! 7* This was above your expectation. The villa is massive with a 2 tiered terrace; hammock; sleeping area; walk in wardrobe; stand alone bath and a private outdoor shower. Location: for snorkeling the whispering palms best area (rooms 108-113 best access to clear water). If the clear turquoise water is a must, then aim for the above rooms or serenity bay (mention in your reservation). There is sea grass around most of whispering palms which isn’t idyllic looking, but does attract fish/turtles. Meals: Javvu-the main restaurant with buffet dining. Seating at beach lovely. All service staff excellent. Mixture of international dishes with more Chinese meals. Salads amazing. Tendency to miss certain components ie curries with no roti/naan; chocolate pudding with no sauce, no chili sauce! Slow replacement of missing items. There needed to be more variety at lunch. No where near as fabulous as La Tassourek in Mauritius. This was not the standard expected of a 5* plus resort. 4* at best. Dr Ali-catered for what was missing at Javvu. Choice of a la carte Indian/Chinese/Arabic food. The chicken tikka, lamb shank and paneer excellent. Definitely must visit! 5* Fashala: stunning restaurant with perfect location and seafood menu. Was the best meal on the Island. 5* plus Kids: plenty of activities for kids. They have their own bikes, kids club with outside play area. Service/staff: outstanding. The staff on the entire island (including gardeners, maintenance staff) were always smiling and waving. There were many staff members who made an effort: Haleem our room cleaner did an amazing job; Issey our host, Manoj personal trainer worked on my non existent abs, Junaid in the shop giving us local tips, chef Fokhrul making us fresh rotis, Qori friendly waitress. Activities: free bikes was the highlight! We did multiple daily bike rides to the ‘village’ and to the golf course to the artificial Mount Villingili. We felt carefree exploring the different areas. We snorkeled. We did not dive. We did the dolphin trip which was great as we saw dolphins in their natural environment. Tips: Fly direct from Colombo to Gan etc if possible You will need the bikes to get from room to village etc. You can walk or use golf buggies (take time) I guess most people would prefer to avoid sea grass so make a request when reserving Note all inclusive does not include mini bar! Bring sea shoes Overall conclusion: 5* service with spectacular over water villas. Great for couples but perfect for families as well. Can take extra time to get to resort from UK. May be better diving elsewhere. Plenty of fun activities with novelty of cycling on the island, exploring the jungle/lagoons and playing golf. Space and seclusion. Read more
We went here for a week and it was really good. The island is not to small and not to big. We had an over water villa and that was amazing. Just plunge right into the Indian Ocean from your terrace. There are a lot of water sports activities, an infinity pool and a golf course ( 9 holes, the only one in the Maledives). You can choose between 3 restaurants. Yavvu is a good buffet restaurant. There is a lot to choose and they serve every night some different things. It’s also the place for breakfast. Then you have Dr. Ali’s with choice between Indian, Arabic or Chinese food. We took Indian starters and Chinese main course. Very good and recommendable. And in the north of the island is Fashula. A Mediterranean style restaurant. We recommend the fish dishes. And 3 bars are on the island. The staff is very friendly and helpful. A tropical paradise to relax.. Read more