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Sofitel Dubai The Palm

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Based on 9070 reviews

Located on the Palm Jumeirah, Sofitel Dubai The Palm is a Polynesian-themed resort, comprising 361 rooms & suites and 182 serviced residences. A cosy retreat from Dubai's urban cityscape, the resort sprawls over a long private beach. The luxury beachside hotel offers a large variety of dining ... More

East Crescent Road, Palm Jumeirah
http://www.sofitel-dubai-thepalm.com
Dubai
+971 4 455 6600
Sofitel Dubai The Palm

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Travel 2021

Travel 2021

All Travel offers are available with any product purchased

Available offers...

Travel

1 room night (3 offers)

  • AED 700 Estimated savings
    • Valid until 1st Jan 2022

Available offers...

Travel

1 room night (3offers)

  • Estimated savings AED 700

Outlets included

  • Dubai, UAE

    Dubai

Details

Recent Reviews
especially the houskeeping service was very kind and nice: Vivekan was very good in doing his job here: great done!!! the hotel is super. the rooms are faboulos and the circumstances are the best ever tooMore
The whole hotel was really a dream, together with my wife and our two girls of 10 yrs/8 yrs we had an unforgettable time there. The beach, restaurants incl breakfast, the spa, and all services were at the highest level. In particular, we had a brilliant and highly dedicated concierge - Rosanne - who was 24/7 available for us, organizing incredible moments and experiences for us in Dubai. Thank you very much, Rosanne, and the whole Sofitel team - you can be really proud of your great work there.More
The Sofitel Palm Dubai is one of the most beautiful hotels that I have visited. Definitely a five star rating. Atmosphere, staff, beach, food and drinks are superb. Ms Emilie was awesome. She helped plan our ceremony from start to finish and ensured everything was perfect. Also a special thank you Mr Vivekan. I would give them five stars but the beauty Salon “Zaki’s Beauty Salon” located at the hotel is terrible. Not only did they mess up my wife’s hair and makeup, they are thieves as they charge us $3000 usd for their services. Do not use the salon as they are not associated with the hotel.More
We recently stayed here for a family staycation for 2 nights. The positives for the stay was the size and quality of the room and the pool. The room was a club junior suite so we had a sofa bed for kids and a king bed for adults. Club access was part of this room so breakfast and afternoon snacks were part of the package. We used the afternoon snacks option on day 2 and found the selection to be quite poor compared to other hotels we have stayed at. Breakfast at Manava - poor choice of food and food was in different places e.g. baked beans was next to the Indian food station rather than western breakfast area. We was asked for tea or coffee we ordered this and didn’t get it till we left when another waiter asked if we wanted more tea or coffee. Butter is not available when making toast you have to ask a waiter to bring to you which took additional 10mins resulting in cold toast and to top it off butter was rock solid. One thing that stood out that the waiters and leads need to be trained. We saw staff arguing between themselves at breakfast and at the lounge which is completely unprofessional. Dinner at porterhouse was good , service was slow but food was good. Dinner at zoya was ok but service again let it down. When you ask for an additional item it takes 15min to 30 mins to bring to you which by that time you have given up waiting. We used entertainer at both restaurants as we stayed on a B&B basis. When we used the entertainer at zoya , the waitress put the code then walked away before taking the code and then the app timed out waiting so resulted in us having to use another entertainer code which I thought was silly for their error. Waitress was not happy to take any feedback and was very defensive saying we shouldn’t have pressed done which we didn’t. Overall we love the pool at Sofitel but won’t return for a stay!More
He is so incredible at what he does, we were blessed daily with incredible animal towel art and rose petals left on our bed. A beautiful touch to the stay and something that never failed to put a smile on our faces.More