Vivek Joseph (2 years ago )
Edit: My cat developed a severe case of ringworm there. Took weeks of isolated care and medical attention to heal him. I have seen other reviews that this place is known for such infections and although people have alerted them to it, they refuse to deal with it. What an awful business!
I lodged my white Persian cat here for about 2 and a half weeks during the recent summer holidays. Check-in was a bit of a hassle with the lady at the counter telling me a few days in advance that there was space available but when I arrived there with my pet the caretaker (rather rudely) telling me there wasn't any space. Luckily that was sorted pretty quickly, so no real complaints there.
Worst of all was a few days after bringing my cat back home I noticed he was trying desperately to reach for his neck to scratch. When I examined him, I was shocked to find a big gaping wound at the back of his neck which I am sure he received while he was lodged there. There is no way he could have got it at home considering the age of the wound and since he is our only pet. The check out staff never told me anything about the wound while I checked out and even tried a cheap trick to get me to pay a little more money.
I have since found that my cat has also developed a significant fungal infection on his tail - there is a big scab.
During check out when we entered the lodging area just to see the animals, the stench was very overpowering so it doesn't seem they maintain their lodging facility very well.
Absolutely and completely disgusting place - avoid like the plague if you love your pet. The care they would receive and the attitude of the staff (especially their arrogant caretaker) is unacceptable by any standards. Their only lookout appears to be to extract your money by any means possible. If I could give a negative rating, I surely would.