Sara Alaalam (2 months ago )
Beach day pass with kids; Vida is a great location for a beach getaway, only disappointment was the miscommunication their staff relayed in terms of their "Free Access for Women and children below 6 years old every Wednesday", I called last Tuesday to make sure it is a complimentary pass for Wednesday, then followed up Wednesday morning to confirm and their staff confirmed that the complimentary pass for ladies and children below 6 is valid, upon arrival unfortunately the security at the entrance informed that it is paid access to the beach then wouldn't take my car for valet and advised to park on my own in the basement (I am also showing 8 months pregnant) - at the reception front desk the hotel staff informed us that if I was told it is free via phone then it is - to my surprise at the beach check in counter the staff member refused to enter my 6 year old son without paying half price quoting the front desk staff asked him to charge for my son😐 honestly not what was expected and not the ideal hospitality for a first time visitor either👎. However, the kids, my sister and I have enjoyed the swim, the beach is clean, sunbeds, shade, sunblock and a bottle of water each was provided. The beach side food was below average, canteen standards (over fried rubber like chicken - watery watermelon juice) unfortunately not 5 - star nor fresh.