RULES OF USE – QUICK OVERVIEW

ENTERTAINER Offers:

Can be used 7 days a week, at any time during the issuing merchant's trading hours– minimal exclusion days apply.
Up to four (4) 2-for-1 Offers can be redeemed at one time for a group of 8 people or more.

Should be presented prior to payment or requesting the bill.(Please see additional conditions for Athens here)

Are not valid in conjunction with any other discount offers, promotions, special menu items or loyalty/rewards programmes.

Offers are valid for the duration indicated on the Offer (except the Exclusion days RULES OF USE – IN FULL

The use of all ENTERTAINER Offers (Offers) and ENTERTAINER products by ENTERTAINER Members (persons who have a valid Membership obtained via the ENTERTAINER mobile application (App)), are subject to these Rules of Use (Rules) and any terms of use included on the Offers. Users should read these Rules carefully prior to using any Offer and any product.

Redeeming Offers on your App is very simple:

1. Select your chosen Offer for use on the App.If you are in a restaurant or bar, ensure your waiter is informed that you have the App before you ask for the bill.
2. Present your mobile device with the chosen Offer to the server prior to the bill being presented.
3. The merchant is prompted to enter their P.I.N.
4. Once the merchant has entered their PIN the Offer will be redeemed and the item or service will be removed from your bill.

To redeem more Offers, simply repeat the same process.

Up to a maximum of 4 Offers per visit/booking/table for a group of 8 people or more can be used:




Table 1

In the case of a dispute, the bill must be settled as per local law. Relevant parties will be contacted for resolution.

Offers redeemed are not inclusive of any applicable service charges/taxes including but not limited to V.A.T., .G.S.T. etc (as applicable) and will be separately charged by merchants in compliance with local tax regulations/laws.

Offers are valid for the duration indicated on the Offer, unless otherwise specified. Minimal exclusion days apply.

Offers may change throughout your Membership. We reserve the right to remove and/or amend an Offer at any time and cannot be held responsible or liable in any way if an Offer is removed or amended from Membership

Offers are only redeemable with the issuing merchant and/or venue

Offers apply only to the items/services and location(s) specified on the Offer

Offers are exclusive and not valid in conjunction with any other discount offers, promotions, special offers or dining/loyalty/employee/rewards programmes

Offers redeemed are not inclusive of any applicable service charges.

Offers redeemed are not inclusive of any taxes including but not limited to V.A.T.,. G.S.T. etc (as applicable) and may be separately charged by merchants in compliance with local tax regulations/laws.

If a merchant or venue refuses to honour any Offer, please contact Customer Service.

Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered

Offers are not redeemable for cash. Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered.

Three offers are available per merchant and not per outlet. Thus, when you redeem an offer, it will show as redeemed at all locations for that merchant. Once you have redeemed all offers for a merchant, all locations will be locked.

Lite Offers comprise of a maximum of one depleting 2-4-1 Offer per merchant and one non-depleting discount Offer per merchant however, the use is restricted to 4 times per account, per merchant, per day.

3. Food & Drink Offers

A Main Course/Main Menu Item is defined as the main element of a customer's lunch or dinner, which can include 'Sushi', 'Burger', 'Pizza' and/or 'Pasta'. The ENTERTAINER is not responsible for the specific layout/design of a merchant's menu. If in doubt, clarify with the server before ordering. One Offer can be used to redeem one qualified item only, unless otherwise specified.

One Offer can be used by 2 people, up to a maximum of 4 Offers per table, for a group of 8 people or more (see Table 1). This Rule applies regardless of the product the Offer is from. E.g., a group of 4 people can redeem 2 Main Course Offers at a restaurant, alternatively they can redeem 1 Cheers Offer and 1 Main Course Offer - redeeming a maximum 2 Offers in total. Shared dishes are not valid for buy one get one free E.g., 3 people sharing 2 main courses or two children sharing one main course/main menu item



The least expensive item (as listed on the Offer) will be deducted. The two items must be from the same category as marked on the Offer e.g. buy one “Main Course” and get one “Main Course” free; or buy one “Sushi Set Lunch” and get one “Sushi Set Lunch” free; or buy one “House Beverage” and get one “House Beverage” free.

Only one bill will be presented per table. No splitting of bills will be allowed.

Offers are valid solely for the item listed and are not valid for special events (e.g. Iftar, Suhoor, buffets, set price brunch menu, theme nights, special menus or in conjunction with B.Y.O) – unless otherwise indicated on the Offer

Offers are not redeemable for breakfast, starters, side dishes, desserts, combos, kids' menu, or shared platters*, sharing dishes, mezze unless otherwise indicated on the Offer (*Shared platters include whole fish and sharing meat priced per kilogram)

If a children's buffet and an adult buffet are on the same bill, the lower priced buffet will be deducted from the bill

Offers are not valid for delivery or take-away, unless otherwise indicated on the Offer or in the case of Dubai & Abu Dhabi Delivery Offers, ordered directly via our online Delivery

Discounts do not apply to service charges

No corkage is allowed, unless otherwise specified

Offers contained in Informal Dining & Take-away can be used by 1 person, unless otherwise specified

3.1. Cheer's Offers

Cheers Offers contain reference to alcohol and are intended for the use of persons of legal age to purchase alcohol in their country of residence and in the country from which they are using the Cheers Offers and in certain countries, in addition to age requirements, that such persons are also non-Muslim

Cheers Offers are exclusive and not valid in conjunction with any other promotion or special menu items, including happy hours and ladies’ nights offered by the merchant.

A maximum of 4 Offers can be redeemed per booking/table/group (as outlined in see Table 1). This Rule applies regardless of the product the Offer is from. For example, a group of 4 people can redeem 2 Cheers Offers, alternatively they can redeem 1 Cheers Offer and 1 Main Course Offer - redeeming a maximum of 2 Offers in total

Cheers Offers contain reference to alcohol and are intended for the use of persons of legal age to purchase alcohol in their country of residence and in the country from which they are using the Cheers Offers and in certain countries, in addition to age requirements, that such persons are also non-Muslim

Cheers Offers are exclusive and not valid in conjunction with any other promotion or special menu items, including Happy Hours and Ladies' Nights offered by the merchant

A maximum of 4 Offers can be redeemed per booking/table/group (see Table 1). This Rule applies regardless of the product the Offer is from. For example, a group of 4 people can redeem 2 Cheers Offers, alternatively they can redeem 1 Cheers Offer and 1 Main Course Offer - redeeming a maximum of 2 Offers in total.

"25% off on the total bill" is an Offer within the food & drinks section of the App.

This Offer can be used by solo diners and large groups of people (8 people or more)

The Offer is valid on the total bill amount inclusive of starters, appetizers, deserts, shared dishes & drinks with minor exclusions (e.g. tobacco & hubbly bubbly at some outlets, unless otherwise stated on the voucher)

This Offer cannot be used in conjunction with any other Offer (eg 2-for-1 ENTERTAINER Offer) or any other discount or packaged offer by the outlet eg happy hour, special packages.

A "25% off on the total bill" Offers cannot be pinged to another Member.

A Percentage off Offer applies as a discount to the total bill amount.

This Offer can be used by solo customers and large groups of people (8 people or more).

The Offer is valid on the total bill amount inclusive of starters, appetizers, deserts, shared dishes & drinks with minor exclusions (e.g. tobacco & hubbly bubbly at some outlets, unless otherwise stated on the voucher).

This Offer cannot be used in conjunction with any other Offer (e.g. 2-for-1 Offer) or any other discount or packaged offer by the outlet e.g. happy hour, special packages.

To book a table, Members must open their App, find their chosen merchant, select 'Book a Table', select the date, number of guests dining and the time they would like to book the table. The reservations times available on the App are provided from the merchant, once the booking is made via the App and the booking confirmation has been received from the merchant, this is a confirmed booking.

If for any reason the merchant cannot fulfil the booking, they will contact the Member directly using the contact details provided by the Member when making the booking.

The Merchant must hold a confirmed reservation for the customer up to an extra 15 minutes of the reservation time (Extra Time). Should a customer with a confirmed reservation not show on or before the conclusion of the Extra Time, the merchant is permitted to make the allocated seating available to the general public.

Members must contact the merchant directly to make amendments or cancel their reservation via telephone only – the contact details of the merchant are set out on the merchant page on the App.

Applicable to South Africa and Singapore : The ENTERTAINER is facilitating table reservations via the App, but all bookings are managed by the merchant directly. For any bookings that are not fulfilled as promised, the liability lies with the merchant. The ENTERTAINER acts as a third-party reservation provider based on the information provided to the ENTERTAINER by the merchant and takes no responsibility on any errors, omissions or failings on the part of the merchant in the details provided and featured on the App and any errors, omissions or failings on the part of the merchant in fulfilling any table reservation made by a member using the App or directly with the merchant.

Discount Codes on the App one-time-use codes for online use only (Discount Codes).

Discount Codes can be found in all categories on the App. You can find Discount Codes within a Merchant's individual offers screen.

The expiry date for each Discount Code is stated on the Offer. Discount Codes are removed from the Merchants' offers screen after the expiry date.

Once the Offer has been redeemed and the payment has been processed, the Discount Code may not be reversed.

Should you return an item where the promo code has been applied, your Discount Codes will be re-credited on your account after 30 days. If the Offer is not reflected on your account, please contact Customer Service

The Discount Codes will apply only on normal rates/prices and cannot be used in conjunction with any other promotion, discount, special offer or voucher. The Discount Code should be copied and pasted into the payment screen before the service/item is purchased. Once the Discount Code has been applied, the discount will automatically apply.

One Discount Code can be used per order. To redeem a second Discount Code, you will need to place a separate order.

Discount Codes can be pinged to other users with the latest version of the ENTERTAINER. Should the ping feature not appear on the Offer, simply update your App.

Smiles can be earned on Discount Codes and will reflect on your balance 30 days after redemption.

Discount Codes are merchant specific, not outlet specific.

Redeeming a Discount Code on your App is very simple:

1. Select your chosen Offer on the App
2. Swipe to generate your Discount Code
3. Click copy to copy your one-time use Discount Code to your clipboard
4. Click on the link below the Discount Code which will take you directly to the merchant's website
5. After choosing your items, head to the payment page on the merchants' mobile application or website
6. Scroll down to promotions and tap add promo code/gift code
7. Enter the Discount Code and tap 'add'
8. Once the Discount Code has been entered, the Discount will be applied on your bill.

To review your un-used Discount Codes, select the Merchant page and tap on "Promo Code History"

Redeemed Discount Codes are not inclusive of any applicable service charges/taxes including but not limited to V.A.T., G.S.T. etc. (as applicable) and will be separately charged by Merchants in compliance with local tax regulations/laws.

If the Discount Code returns an error message, please contact Customer Service

To review your un-used Discount Codes, select the Merchant page and tap on "Promo Code History"

Our Attractions & Leisure section on the App has 2 types of Offers:" Buy One Get One Free" and "Discount Offers"

A maximum of 4 Offers can be redeemed per booking/visit for a group of 8 people or more (see Table 1)

"Discount Offers" can be used against the service/item/activity mentioned on the voucher. The discount will apply only on normal rates/prices and cannot be used in conjunction with other promotions or special offers. These Offers would need to be presented before the service/item/activity is purchased.

Terms & Conditions may vary with a number of activities, so please refer to the individual merchant/outlet for confirmation of minimum/maximum number of people, age restrictions, safety guidelines and other conditions

Prior booking may be required for certain offers and/or activities

Offers will not be valid on any public holiday

Our Beauty and Fitness section has 2 types of Offers: "Buy One Get One Free" and "Discount Offers"

"Buy One Get One Free" Offers can be redeemed in two ways:

1. One Offer can be used by 2 people within the same visit, with the second treatment or service being complimentary
2. One Offer can be used by an individual, whereby you must pay full price for the first treatment/service and your second treatment/service will be complimentary on your next visit. The merchant provides a voucher for the second treatment/service to be used on another visit. The complimentary treatment/service must be redeemed by no later than December 31st of that calendar year OR within the 3 months from the date of redemption- whichever comes later. Should the complimentary treatment/service not be redeemed within this period, the complimentary treatment/service will automatically expire. Please note: gift vouchers cannot be issued for your complimentary treatment/service. The complimentary treatment/service is non-transferable.

" Discount Offers" can be used against the service/item mentioned on the voucher. The discount will apply only on normal rates/prices and cannot be used in conjunction with any other promotion, discount, special offer or voucher. These Offers would need to be presented before the service/item is purchased.

Please present the Offer, at the completion of the treatment/service, prior to requesting the bill. If the Offer is in the Health & Fitness section, please present it prior to the commencement of any class or activity

Prior booking is required