ENTERTAINER with HSBC App:

• Can be used 7 days a week, at any time during the issuing merchant’s trading hours– minimal exclusion days apply.
• Can be redeemed by a minimum of 2 people (excluding some Beauty & Fitness and Retail & Services Offers).
• Up to 4 Offers can be redeemed at one time for a group of 8 people or more.
• Should be presented prior to payment or requesting the bill.
• Are not valid in conjunction with any other discount offers, promotions, special menu items or loyalty/rewards programmes.

The use of all ENTERTAINER with HSBC Offers (“Offers”) by ENTERTAINER with HSBC Customers who have purchased access to the ENTERTAINER with HSBC App (“Member(s)”) is subject to these Rules of Use (“Rules”) and any terms of use included on the Offers. Members should read these Rules carefully prior to using any Offer.

1. Redeeming Your Offers

• Redeeming Offers on your App is very simple:
1. Select your chosen Offer for use on the App.
2. Present your mobile device with the chosen Offer to the server prior to the bill being presented.
3. The merchant is prompted to enter their PIN.
4. Once the merchant has entered their PIN, the Offer will be redeemed and the item or service will be removed from your bill.
• To redeem more Offers, simply repeat the same process.
• There are 2 Offers per merchant (for non-Hotel category). Each Offer is depletable and so, it can be used only once. Each Offer must be used by a minimum 2 people (excluding some Beauty & Fitness and Retail & Services Offers). After you have redeemed 1 Offer at the merchant outlet, you will have 1 remaining Offer for use at the same merchant. Once the remaining Offer is used, your account will show that your Offers for that merchant have been fully redeemed and you do not have any more Offers for use for that merchant. Up to a maximum of 4 Offers may be used per visit/booking/table for a group of 8 people or more, as per the below Table 1 (also, please remember that each Offer must be used by a minimum of 2 people).
  Table 1
• In the case of a dispute, the bill must be settled as per local law. Relevant parties will be contacted for resolution.

2. Offer Validity

• Offers are valid until 30th December 2018 unless otherwise specified. We, the ENTERTAINER reserve the right to remove and/or amend an Offer at any time and cannot be held responsible or liable in any way if an Offer is removed or amended from the ENTERTAINER with HSBC App.
• Offers are only redeemable with the issuing merchant and/or venue.
• Offers apply only to the items/services and location(s) specified on the Offer.
• Offers are exclusive and not valid in conjunction with any other discount offers, promotions, special offers or dining/loyalty/employee/rewards programmes.
• Offers do not apply to any additional service charges or taxes.
• Offers are valid 7 days a week any time during the issuing merchant’s trading hours, unless specified on the Offer and minimal exclusion days apply.
• If a merchant or venue refuses to honour any Offer please contact Customer Service.
• Offers are not redeemable for cash, unless required by law.
• Unauthorised reproduction, resale or modification of any Offer is prohibited. Offers are void if resold or bartered

3. Food & Drink Offers

• A Main Course/Main Menu Item is defined as the main element of a customer’s lunch or dinner – i.e. not a starter or a dessert. The ENTERTAINER and/or HSBC is not responsible for the specific layout/design of a merchant’s menu. If in doubt, clarify with the server before ordering.
• One Offer can be used to redeem one qualified item only, unless otherwise specified.
• One Offer can be used by 2 people, up to a maximum of 4 Offers per table, for a group of 8 people or more (see Table 1). This Rule applies regardless of the product the Offer is from. E.g. a group of 4 people can redeem 2 Main Course Offers at a restaurant, - redeeming a maximum 2 Offers in total.
• The least expensive item (as listed on the Offer) will be deducted. The two items must be from the same category as marked on the Offer e.g. buy one “Main Course” and get one “Main Course” free; or buy one “Sushi Set Lunch” and get one “Sushi Set Lunch” free; .
• Only one bill will be presented per table, per group. No splitting of bills will be allowed.
• Offers are valid solely for the item listed and are not valid for special events (e.g. Iftar, Suhoor, buffets, set price brunch menu, theme nights, special menus) – unless otherwise indicated on the Offer.
• Offers are not redeemable for breakfast, starters, side dishes, desserts or shared platters – unless otherwise indicated on the Offer.
• Offers are not valid for delivery or take-away - unless otherwise indicated on the Offer.
• Discounts do not apply to service charges.
• Offers contained in Informal Dining & Take-away can be used by 2 people, unless otherwise specified.
• Offers contained in “Delivery” can be used by 1 person, unless otherwise specified.

4. Attractions & Leisure Offers

• A minimum of 2 people must be present to redeem an Offer – unless otherwise specified. A maximum of 4 Offers can be redeemed per booking/visit for a group of 8 people or more (see Table 1).
• Terms & Conditions may vary with a number of activities so please refer to the individual merchant/outlet for confirmation of minimum/maximum number of people, age restrictions, safety guidelines and other conditions.
• Prior booking may be required for certain offers and/or activities

5. Beauty & Fitness Offers

• Beauty & Fitness Offers can be redeemed in two ways:
1. One Offer can be used by two people within the same visit,with the second treatment or service being complimentary.
2. One Offer can be used by an individual, whereby you must pay full price for the first treatment/service and your second treatment/service will be complimentary on your next visit. The merchant provides a voucher for the second treatment/service to be used on another visit. The complimentary treatment/service must be redeemed within the Offer validity period. Please note: gift vouchers cannot be issued for your complimentary treatment/service. The complimentary treatment/service is non-transferable.
• Please present the Offer at the completion of the treatment/service, prior to requesting the bill. If the Offer is in the Health & Fitness section, please present it prior to the commencement of any class or activity.
• Prior booking is required.

6. Retail & Services Offers

• Certain Offers in the Retail & Services category that begin ‘Invites you…’ (rather than ‘You and a guest are invited…’) may be used by an individual.
• When redeeming a Retail & Services Offer individually, you will pay full price for the first service and your second service will be complimentary. The merchant provides a voucher for the second service to be used on another visit. Please remember you will need to redeem the complimentary service within the Offer validity period.

7. Exclusion Days

Offers can be used 7 days a week, excluding the following days in the following markets and any other public holidays as announced by the applicable government (subject to merchant discretion):