Saadi Rauf (10 months ago )
Took my kids there for the first time and found it below average and had a bad experience with the staff
> Very old and rotten place ...most games are either faulty or not working at all
> Most VR systems in bad shape (family roller coaster ride, children cubicle ride)
> Too small and little space for children to move around
> Very unprofessional and tired looking staff... no energy or willingness to serve customers
> No variety in games and play options (like what you can get in Sparky's, Chuckle Cheese, Fun Oasis)
> The owner and the management team seem to take zero interest in the arena & its maintenance
CRITICAL ISSUE:
The person at the ticket counter, Abdul Manna (a Bengali with a beard), was very rude and unprofessional. He got angry at me when I asked him to split my total amount into two cards, blaming the matter on his company and their system
He openly told me to launch a complaint against him if I want, but he won't assist or help to resolve it. Upon escalating the matter to the lady sitting at the entrance, no response or action was taken
>>> Kids didn't even spend 2 hours at the place
NOT RECOMMENDED
RATING: 2 / 10