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RULES OF USE –

The use of all ENTERTAINER Offers (Offers) and ENTERTAINER Products by ENTERTAINER Members (persons who have a valid Membership obtained via the ENTERTAINER mobile application (App)), are subject to these Rules of Use (Rules) and any terms of use included on the Offers. Users should read these Rules carefully prior to using any Offer and any product.

QUICK OVERVIEW

ENTERTAINER Offers:

  • Can be used 7 days a week, at any time during the issuing merchant's trading hours – minimal exclusion days apply.
  • Up to four (4) 2-for-1 Offers can be redeemed at one time for a group of 8 people or more. One Offer is needed for every 2 people.
  • Should be presented prior to payment or requesting the bill.
  • Are not valid in conjunction with any other discount offers, promotions, special menu items or loyalty/rewards programs.
  • Offers are valid for the duration indicated on the Offer (except the Exclusion days set out below).

These Rules of Use are drafted in the English language. If translated into any other language other than English, the English language version shall prevail to the extent of any inconsistency. For Rules of Use in Arabic, please click here.

RULES OF USE – IN FULL

  • Redeeming an Offer on your App is very simple:
    1. Select your chosen Offer for use on the App. If you are in a restaurant or bar, ensure your waiter is informed that you have the App before you ask for the bill.
    2. Present your mobile device with the chosen Offer to the server prior to the bill being presented.
    3. The merchant is prompted to enter their PIN (for a select number of merchants in U.A.E the merchant will also be prompted to fill in the total amount saved and final bill due after discount before being prompted to enter their PIN).
    4. Once the merchant has entered their PIN, the Offer will be redeemed, and the item or service will be removed from your bill.
  • To redeem more Offers, simply repeat the same process.
  • One Offer can be used for 2 people - up to a maximum of 4 Offers per visit/booking/table for a group of 8 people or more can be used:
    Number of people 1 2 3 4 5 6 7 8 or more
    Number of offers 0 1 1 2 2 3 3 4 Max
  • In the case of a dispute, the bill must be settled as per local law. Relevant parties will be contacted for resolution.
  • Offers redeemed are not inclusive of any applicable service charges/taxes including but not limited to VAT, GST etc. (as applicable) and will be separately charged by merchants in compliance with local tax regulations/laws.
  • Any suspicious redemption activity from a Member account will be investigated for fraud, and the ENTERTAINER reserves the right to temporarily deactivate the account during the investigation. If fraud is confirmed, the Entertainer will take reasonable steps to mitigate the impact, including reversing any Smiles accumulated through fraudulent redemptions.