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Joe's Crab Shack

We’ll take you to the coast, even if you’re miles away from the water. Joe's Crab Shack is 100% shore ... More

1st Level, Behind the Aquarium
Downtown Dubai
+971 4 705 9824
Joe's Crab Shack

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Outlets included

  • The Dubai Mall

    Downtown Dubai

Details

Recent Reviews
I visited with a friend on March 30th 2021. The restaurant has a lovely view of the Dubai Mall Aquarium and the quality of food was very reasonable relative to the price. However the customer service was very poor. I went to the bathroom during my meal while my friend remained seated at the table. I asked a waitress where it was located and also ordered an additional tea on my way out. I returned to find my half eaten meal had been cleared by a different waiter, my friend's unfinished meal was also cleared, she barely managed to look up from her phone in time to ask him to pack it to go, there was no offer to pack mine, my tea minus a spoon had also arrived along with the bill! Frustratingly, there were only about 5 occupied tables in the entire restaurant at the time and our table had not even been cleared properly, despite the abruptness of the waiter, as used cutlery remained in a bowl on the table. I was very disappointed to have to pay for food that I didn't get the opportunity to eat. I would not recommend this restaurant based on the lack of quality customer service.More
i did visit in 2019, but there is no wrong timings saying good stuff on a fabulous shop... i totally miss Joes Crab and to show my love to them, I myself I never bought a merchandise tshirt from any shop (except Hard Rock Cafe) but yet i did at Joes Crab Shack...my GF was like....WOW Bassam, i have never seen you that happy after a meal. Well it wasnt just the meal, it was everything at JOE's.... the hospitality, the food, the presentation the Waiter (who i forgot her name) helped me with all the crabs (i felt like a baby boy at that moment) ... oh well.....Love you guys...Cant wait to come back soon :) More
Best spot in the mall to watch the sharks and stingrays swim around the aquarium. Food is great, we had the King Crab and got a huge amount for a reasonable price. Excellent service, drink refills when you get low and they are always making sure you are happy. More
Thank you to Sapna, she made me feel so welcome and was very knowledgeable on the menu. The little song they do before you start tucking into your food is so cute, thank you for the amazing food and lovely service.More
We just had a dine here lately and it was really great. The meal we had (snow crab, ragin cajun) were really delicious as usual. We give 5 star for this experience because of the staff named Beshoy as he delivers a great dining service to us.. we’ll definitely dine here again soon.More