Do not come to this restaurant and here’s why (one of the worst experiences in Kuwait):
Intro:
Let’s start with walking in. No one greets you and you immediately hear the chaos from the kitchen (it’s right in front of the entrance). The decor is nice though.
When we sat down (we just picked any available table), all the plates had many broken edges and we were shocked. Moved to a different table, same thing. Finally found a table without broken plates and sat down. The only table without broken plates.
Atmosphere & Service:
Let’s make this clear. This place already has a terrible atmosphere.
After sitting down, we noticed delivery guys hanging out in the restaurant reception 24/7, constantly in and out, door is never closed for more than a few minutes. And this is all 5 meters away from us.
And every time one of those guys opens the door, your ears will pop (like on an airplane) because the pressure in the restaurant is so high.
No interaction with restaurant staff yet.
The server took 10 minutes to come greet the table and another 5 minutes to take the order (it was only us and two other customers there). When she took our order, the server was rushing us and kept saying “and then? And then? And then?” and before we were even done she was walking away while repeating the order. What?? Who does that? The server clearly has no serving experience and clearly had to do something else instead.
Food:
The food started coming, with a course at the table before the salad. Then we got the salad, still no drinks. Got the main course still no drinks. Got the drinks last (just water and Pepsi by the way).
Everything was just placed on the table randomly with no organization or placement.
Overall the food needs work but it’s just average. The Crab Rangoon was terrible though. Tasted like nothing but plain cream cheese with no texture. The salad had no flavor. Other than that the food is alright.
However, even while we were eating, the cooking and serving staff always was shouting and arguing amongst each other in the kitchen, which really kills the atmosphere. Also the cooking vent from the kitchen is SO loud there is no way not to hear it in the dining area.
If you want to eat inside a restaurant, this is 100% the wrong choice.
The owner seems to have cheaped out on staff. Really feels like the restaurant was made for takeout and delivery with dining as an afterthought. Why have a dining area with furniture and decor then?
Spend money on getting proper staff, not your misleading Instagram ads.
This restaurant should NOT have a dining area. The owner clearly has no experience with customer service and should focus on their online non-human interaction takeout orders.
Lastly, about parking: expect to park far away and you’ll walk a bit on the street itself in a dirty area because the sidewalk is blocked by trash dumpsters and illegal parking.