Papa Johns Pizza - Dubai

I ordered Papa John's pizza meal today through Talabat app for meal for 2 for my family for pure vegetarian meal as we are vegetarian food eaters. But they sent the order after over 1 hour and later Talabat delivered completely incorrect order to my house and its long weekend holiday mood was completely spoiled. First due to incorrect order and that too non-veg pizza meal. That too it came very late almost over 1 hour later. I paid AED 10 tip on app to delivery guy on Talabat. Later Talabat delivery guy said plain and blunt he can't do anything as it wasn't his fault. papa John's telephone agent said we have to raise complaint with Sahara Papa John's Pizza store. So we r still waiting for the Papa John's Pizza experience... To be continued... And finally Papa John's Sahara center store sent my Pizza Order and pic attached as well of my order..

My recent encounter with Papa John’s was a culinary letdown. The butter chicken pizza, instead of delivering the promised flavors, tasted like a heavy-handed mix of tomato paste and onions, reminiscent of a generic Chicken Fajita from Pizza Hut. Needless to say, it won’t be making a repeat appearance in my orders. The Cheddar Mexican Chicken pizza, though touted for a spicy kick with jalapeños, failed to deliver on that promise. The absence of this crucial element, coupled with what seemed like a mix-up in the overall order, left me thoroughly disappointed. It’s evident that Papa John’s fell short of its usual standard, making me rethink my future choices with them. The experience has been subpar, and I’m inclined to bypass not only their Indian Feast but their entire menu in future orders.

It's a buzy branch but very good customer service. Staff is so polite and helpful. We used the Carrfour voucher for pan pizza and they served perfectly cooked delicious pizza just for 15dhms.

Pizza restaurant is a vast industry and I agree that it can't be complicated if it's done at the right temperature and with simple ingredients. Papa John's Pizza has been on my favorite list since I first tasted it years ago in Dubai. I don't remember it ever when wrong. It's quality and quantity stood out compared to other pizza joints. This time at Sahara centre branch given the benefit of the doubt that it was during the peak time of the day... I decided to go for a simple order since I was starving. Unfortunately, The quality of the product was poor as the texture was dry and chewy due to overheating for a few minutes. The dough tasted bland too. Regular Margarita Pizza was not as cheesy as the one I get in Dubai since it was dehydrated from within. (I know the picture doesn't seem like it.. Coz of the angle of the pizza taken before eating)😃. As I said earlier pizza is not a complicated dish to make. But if it's not done in a simpler way its quality can fade. The place must not differ either whether it's Dubai or Sharjah. Staffs are friendly and approachable. Thank you for that.

We ordered papa johns on the 31st night (pepperoni, cheddar makhani & super papa’s) The next day (1st of Jan 2023) our whole family (2 adults + 2 kids) experienced food poisoning, we were vomiting and had severe diarrhea the whole day, our new year plans were ruined. Please be aware of this issue as we are concerned for the food and health safety of the franchise lovers. It was ordered through talabat at the sahara center branch, we complained to talabat and unfortunately they are limited to escalations.