Spur Steak Ranch - Eagle Eye Spur

Went there on the morning of 26 March 2023 for breakfast. We were assisted as we walked in. The food and drinks were good. Our waiter, Julian was friendly, thoughtful and nice. No issues at all, other than my eyes being bigger than my stomach. Ps: At first it was weird when the toast was brought out before the actual breakfast because we thought it would become cold but Julian was swift with bringing out the food. The cappuccino was very hot.

Poor service. Food undercooked, orders incorrect twice and food and beverage quality was so poor. Waited over an hour & half for food, waiter looked like he was asleep and forgot about our table.... So disappointed, never eating here again. This spur needs to do better. Seriously.

A warm environment with excellent service, I'd recommend the burgers ✨️

The worst experience ever. Firstly our waiter was unfriendly and unprofessional He brought placemats to our table and just dumped it on the table. We then ordered starter mushrooms to share. The waiter didn't even bring side plates to use to eat from. We ended up using our serviettes. My steak I ordered ws so suppose to medium to well done. It was horrible and tough and cooked more on the medium side. I sent the steak back to be cooked more. But came back the same as I sent it still red inside. Also there was very little basting on the steak. The lady manager/Supervisor that was on duty was walking around with a shirt on that was so tight on her thar the buttons was about to burst. Then also camera on playroom very badly positioned. Also they only have 1 camera in whole playroom. U can't see who is entering or leaving the playroom. Nor can u see how the kids are playing. Then lastly waiter brought our bill with out us even asking for it. We felt like we were bring chased away.

We decided to eat out last night and went to Rondebosch but couldn't find a suitable place. I knew of the Eagle Eye Spur. We were very happy with our food too. It's well worth another visit