SunGlo M Pool

Wonderful place to be in, so central to all dbx place of attractions and very close to airport too. I have been visiting this hotel for the last two years practically staying every month for couple of days. Some months every week. Hotel offers very reasonable price, service is excellent, breakfast is royal, and cleanliness of the rooms are note worthy. I always feel home in this place. The foyer and the lobby are big, it gives a great rich look and feeling in terms of ambience.

This was our 3rd stay and like always it was great time and experience. The hotel staff is very nice and helpful. They always greet you with a smile and kind words. You can feel at home because the staff remembers that we have been here before. I recommend to everyone. And I home that we will come here next year!

I lost my wife’s diamond earing from my room …after informing the hotel staff they just didn’t do anything We kept telling them that please check the cctv cameras but they were least interested and kept telling us to go from one counter to another We called them repeatedly from our room but they just kept telling us that we will get back to you..but no one got back to us I feel compelled to share my dissatisfaction with the level of professionalism and respect exhibited by some of your staff members. It is disheartening to experience such behavior, especially when one expects a high standard of service from a reputable establishment like yours.

The Hilton Team were far superior than other hotels I’ve ever stayed at by miles. They provided us with an upgrade upon asking, their rooms were spacious, clean. Room service was fantastic. Theh even went out of their way after we checked out to provide us with a temporary room to breastfeed our baby. They (without asking) provided a birthday cake to my father in law in his room and also my daughter (whose birthday fell also during our stay with Hilton) - This was provided by the breakfast staff during breakfast much to all of our surprise. Breakfast was honestly the best we’ve had out of many of the hotels we stayed at with a great range and varieties. Facilities and cleanliness was great. The staff are the friendliest people we’ve met, always willing to help and always with a smile - from the check in team, to the security team, especially Renny. We hope to come back here and would advise any family with a newborn to toddler age to come here. They also have a great kids pool.

A high standard hotel by Bur Dubai standards. I love the industrial theme of the hotel, with the panoramic suite a favourite amongst all the hotels I've stayed in. Many thanks to Nway in housekeeping for the truly spotless condition of the room. In fact, everywhere I ventured in the hotel I was aware of remarkable cleanliness - respect to housekeeping. The only disappointment is that the hotel is dry, but it caters very well for its chosen demographic. I knew that before attending and it certainly didn't affect my decision. Two pools, but there is limited space at the adults only pool - understandable as it is a city centre hotel after all. Highly recommended, and if you need a drink, there are bars within walking distance.