Hazem Khoury (a month ago )
Pros:
- Great location
- Very quiet rooms and well insulated
- Rooms and facilities are very clean and neat
- Very friendly staff
- Spacious and hassle-free parking
- A nice small supermarket on the premises with all you may need at good prices.
Cons:
- Standard rooms are very small, not the size expected for a 4-star room.
- The breakfast menu is very poor and limited. I've seen 3-star hotels with better options, especially when it comes to fruits and sweets. Fortunately, I'm not much of a breakfast person.
- For the first time ever, a hotel in Dubai asks for a security deposit for a minibar that doesn't even worth $10. It contains a couple of soda cans and some overpriced tiny nuts and mini chocolate bars. They make you wait for 15 minutes at checkout while they check their treasury. It's a shame when you're paying hundreds of dollars for a 6-night stay, and they don't trust you with their worthless minibar. Shame! They should either remove it or make it optional.
In conclusion, the hotel is good overall, but it doesn't quite stsnd up to a 4-star service; it's more like a 4-star hotel with a 3-star experience. However, if you're on a short business trip, not a breakfast person, and looking for an affordable, clean, and quiet room in Barsha Heights, it's still a good option.