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The Retreat Palm Dubai MGallery by Sofitel

Situated along the exclusive coastline of Palm Jumeirah’s East Crescent, the first holistic well-being resort offers guests a unique and tranquil environment in the heart of vibrant Dubai. The beachfront destination showcases 255 luxurious rooms and exquisite suites. Featuring the world’s first ... More

East Crescent, The Palm
The Palm Jumeirah
+971 4 524 7777
The Retreat Palm Dubai MGallery by Sofitel

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30-day ENTERTAINER Soleil

30-day ENTERTAINER Soleil

All Travel offers are available with any product purchased

Available offers...

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ENTERTAINER soleil member card (1 offer)

  • AED 0 Estimated savings
  • Valid until 1st Jan 2026
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25% off cryotherapy (1 offer)

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  • Valid until 1st Jan 2026
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15% off salon services (1 offer)

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  • Valid until 1st Jan 2026
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10% off wellness retreat programs (1 offer)

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  • Valid until 1st Jan 2026
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20% off stays (1 offer)

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  • Valid until 1st Jan 2026
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25% off F&B (1 offer)

  • AED 0 Estimated savings
  • Valid until 1st Jan 2026
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25% off 1 spa treatment - weekends (1 offer)

  • AED 0 Estimated savings
  • Valid until 1st Jan 2026
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50% off 1 spa treatment - weekdays (1 offer)

  • AED 0 Estimated savings
  • Valid until 1st Jan 2026

Available offers...

Travel

ENTERTAINER soleil member card (1offer)

  • Estimated savings AED 0
Travel

25% off cryotherapy (1offer)

  • Estimated savings AED 0
Travel

15% off salon services (1offer)

  • Estimated savings AED 0
Travel

10% off wellness retreat programs (1offer)

  • Estimated savings AED 0
Travel

20% off stays (1offer)

  • Estimated savings AED 0
Travel

25% off F&B (1offer)

  • Estimated savings AED 0
Travel

25% off 1 spa treatment - weekends (1offer)

  • Estimated savings AED 0
Travel

50% off 1 spa treatment - weekdays (1offer)

  • Estimated savings AED 0

Outlets included

  • Dubai, UAE

    The Palm Jumeirah

  • The Palm East Crescent

    The Palm Jumeirah

Details

Recent Reviews
We have just returned from a wonderful week's holiday at this hotel, however it didn't get off to a good start. As two friends travelling together, we had requested a twin room so after arriving during the early hours of the morning after a long flight, we were disappointed to find that we had been allocated a twin room for disabled guests allowing accessibility. Everything was at low level together with rails either side of the toilet and a wet room style shower with plastic curtains. The wash basins were also really low. As a tall person, it was completely unsuitable. We had to call reception to ask for a different room which wasn't terribly well received initially as we were told that the hotel was really busy and they would see what they could do the next day. However they did eventually move us to a an alternative room only to find that the bathroom door handle came off in my friends hands so we had to call out maintenance at 2.30am! After this slightly rocky start though, we had a great time. The hotel is located on a pristine beach with comfortable sun loungers, fluffy towels and amazing views across the Palm, of the Atlantis and the city scape of the mainland. The sea was so warm, it was just like walking into a bath. The hotel is kept immaculately clean throughout and the vast majority of the staff are super polite. Special mentions must go to Asif the Head Concierge (with the most amazing eyes!) who sorted out a brunch for us, Islam in the restaurant and Patrick who was beach side. We are both vegetarian but found plenty of options to eat and I would have to disagree with the previous poster who said it was the same food all the time, it definitely wasn't. Some cultures also do eat rice, beef and curry for breakfast so the hotel was simply catering for all of its guests rather than using leftovers. We deliberately chose a hotel on the Palm as we wanted a relaxing holiday but you do need to factor in the ability to get to the main tourist attractions as you are around 25 minutes away from The Burj Khalifa for example. That said, taxis are plentiful and really inexpensive. We used a combination of Uber and Careem. The hotel also offers shuttle buses to the Mall of the Emirates and Nakheel Mall. If you like entertainment in the evening, this really isn't the hotel for you. The only entertainment provided was a duo singing and no one really stuck around to listen to them. We tended to go out once the sun had set (amazing sunsets from the beach) and came back for a late dinner (restaurant closed at 11pm) and then went to bed, so it worked for us.More
Me and my fiancé stayed here October 2021 this was our first visit to Dubai and our first holiday in two years due to the pandemic. I would not class this as a 5 star hotel. Unfortunately construction work is going on next door but one to the hotel and it is very loud from early hours in the morning to late hours on the evening causing disruption to sleep. We was all inclusive so expected for not really pay for any food/drink however on arrival, the hotel do not serve alcohol only orange juice and detox smoothies, there is a coffee/ pastry bar however this is extra, there is also an a la crate restaurant not included this is also extra and the gent outside would bug you every single day of your holiday trying to make you book a table. (No one was ever in there) they was also a man painting in the lobby again bugging you everyday to purchase a painting. This is not something you expect in a 5 star all inclusive holiday. The food at the hotel is also unfortunately not 5 star, it’s a buffet and has the same thing every single evening, you sit at a table and are not offered any drinks just given a warm bottle of water that’s being placed on the table already, the breakfast was also a bit of a let down serving random left overs from the evening no one wants rice and beef for breakfast! The room sometimes was not cleaned until late on an evening we would be out all day come back to get ready and not have any clean towels to use, however once cleaned was to a high standard. The positives about this hotel are, it is very clean and the staff are very friendly, we had some treatments in the spa which was absolutely amazing would highly recommend having those, very close to the beach and water park. Over all if you are like us and like to have a drink by the pool or on an evening and want a peaceful hotel with lots of a la carte menus to choose from this maybe isn’t the place for you, we went to the Sofitel and the Atlanta’s for food which was brilliant we ate out most nights round the marina so unfortunately maybe didn’t get our money’s worth out of the holiday. I’m writing this review not to complain in any way just to help others chose the best place for them as if we had of know all of this before choosing somewhere to stay we wouldn’t of chose this hotel, the alcohol unfortunately was quite a big thing for us as on holiday we love a good cocktail by the pool, unfortunately this hotel was just somewhere for us to sleep.More
I am very happy to stay in this Hotel hotel beach and Pool very nice and especially niraj very good Service and good care a very polierte hardworker on the beach on the beach I Loved it here thanks to niraj for the Gold ServiceMore
It was fantastic stay in this hotel very unique and amazing hotel food was tasty and view was amazing very helpful and caring staff specially hosekeping staff muhammad idrees was very kind and professional he take care us we feel very comfortable definatly we will come again strongly recommendMore
We had a really pleasant stay at the Retreat. The staff was outrageous, the rooms were comfy and quite big and most important clean. The pool area with the bar and the private beach are really nice. I can definetly recommend to have a smoothie at the pool bar. A little critic: the Restaurant where the breakfast is, is too small so you have to wait sometimes a few minutes to get a place. But anyways the staff handles it really well and the breakfast is delicious.More