1565 Restaurant, Bar & Terrace serves up sumptuous grills and elegant afternoon teas in Birmingham. It is an all-day dining destination with flavour-packed dishes served in chic surroundings. Starters include pan-fried pigeon breast with glazed figs and curried prawn fishcakes with mango and ... More
1565 Restaurant, Bar & Terrace serves up sumptuous grills and elegant afternoon teas in Birmingham. It is an all-day dining destination with flavour-packed dishes served in chic surroundings. Starters include pan-fried pigeon breast with glazed figs and curried prawn fishcakes with mango and sweetcorn salsa. For mains, sample the likes of seared Barbary duck breast with caramelised baby pear, pan-roasted guinea fowl with cavolo nero or a range of succulent steaks from the grill. Less
We arrived at the restaurant where one of managers promptly attended the host desk. We have said we wanted to sit in the outside area if possible and were pointed to it quickly- nice and easy- but thats where anything we have good to say about this place stops... Shame really as attended multiple times before lockdown and was always positively impressed with the it. As we settled on one of the table outside we waited for someone to come over for approx 15mins when my collegue went to ask at the bar if we could order, he have been told by the same manager that have sat us down that he was to proceed with ordering drinks... at this point even rain came quicker than a waiter, and we relocated to the indoor space asking again if we could order. At this point its 30mins of waiting... Another 5minutes have passed and we become debating whether or not stay here anymore, my collegue have asked the manager if we could order. Waiter came over instructed by a manager to appologize but clearly hushed something underneath his nose saying he is busy... 2 tables of 2 -afternoon tea, 1 afternoon tea for 7 and 4 lads in garden outside... Busy???
Ordered coffee and mocktail 😅 coffee arrived only with white sugar- brown and sweetner went out for a walk so it seems. At all times we could hear staff member and manager speaking in whatever tounge that 100% was not english. I mean great if you explaining something to someone but not when you on the floor with customers.
Shameful that places that once been great cannot keep their standards and seems like they forgotten totally what a customer service is all about.More
Buffet lunch here was ok. Chili and rice and ratatouille was fine. Not special or so. Fresh fruit salad was good. Friendly staffMore
Took a party of 12 family members for afternoon tea and could not fault it. Service was spot on, food was delicious and plentiful with much needed take home boxes and there was no pressure for us to leave afterwards. Really enjoyable afternoon, excellent value and huge thanks to all the staff on reception and in the restaurant, especially Mohito who nothing was too much trouble for.More
Considering how close I live to here, we had never been. So due to another dog house stint, I had to make sure me and the good lady were back on terms.
Decor was stunning. Lots of space! You could talk in private without hearing other couples or peoples conversations. Outdoor Terrace has lots of space. A bit noisy with one of Birmingham’s busiest junctions below.
Drinks were normal hotel prices.
The good lady loved it, that’s all that was important. More
Quite disappointed with the service, atmosphere and food especially seeing how expensive it is. Expect more from what you have to spend. Was terrible but wouldn't ever go back. More
Hi there, Did you know you can enjoy Buy One Get One Free offers at 1565 Restaurant, Bar & Terrace with the Entertainer? Download their free App to become an Entertainer Member and try some of the dining, spa, leisure and hotel offers for free! I‘m sure you‘ll save and smile a lot just like I do with the Entertainer. I'm sure you'll save and smile a lot just like I do with the Entertainer.