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Grand Hyatt Doha Hotel & Villas

Grand Hyatt Doha Hotel is conveniently located on the shoreline of the West Bay Lagoon district. All 249 guest rooms & suites feature balconies or terraces taking in breathtaking views of the Arabian Gulf. The hotel offers an extensive selection of international cuisines and local flavours at the ... More

West Bay Lagoon
+974 4448 1234
Grand Hyatt Doha Hotel & Villas

Redeemable at:

  • Doha, Qatar

Details

Recent Reviews
My husband and I recently visited Rocca restaurant at the Grand Hyatt Resort in Doha and had a terrible experience with the Manager, Subodh. Despite having visited the restaurant several times before, it was our first time encountering him. We arrived an hour before their “Happy Hour” and ordered our drinks with our corporate discount. When it was time for the bill, we asked to split the bill before and after Happy Hour so that we could get our rightful and regular corporate discount before the Happy Hour and then the discount during Happy Hour. However, the Manager strangely refused and was extremely rude. We ended up paying the full amount without a discount, although we had the right to get our corporate discount before Happy Hour. The most troubling part was that he showed no concern when we expressed that we would not be returning to Rocca restaurant again, even though it is always mostly dead. The staff, on the other hand, were extremely welcoming especially Ilona from Ukraine and the chefs were amazing including the wonderful Italian head chef, but it was the Manager's unacceptable behavior that left a sour taste in our mouths. We sensed like the staff were afraid of him while we were expressing our concerns. I expect the Manager to be held accountable and trained in proper customer service!More
Had a wonderful staycation at the hotel and was really impressed by the kindness and assistance of Innocent! He exceeded expectations and made sure we had two beautiful days!!! Thank you, Innocent and Grand Hyatt!!! We will come back!😊🥰😊More
Its just a great hotel, lovely staff, truly excellent food, my breakfasts and meals were outstanding. Very helpful staff and concierge. All great. Pleasant ambience and of course the weekly beach club party! I reccommend anyone coming to Doha to stay.More
I have stayed at the Grand Hyatt a few time due to Business trips and i would highly recommend. The staff are professional and courteous and always happy to help. The rooms were of a very high standard and facilities excellent. I will definitely be returningMore
we did really feel comfortable , and excited during our stay in Grand hayat ,. , room was overlooking sea , the pool was warm even weather was cold and the beach was very relaxing . Breakfast was amazing More