At The Spa at Palace Downtown, we bring you the finest therapies and techniques to rejuvenate, refresh and relax, so that each moment is defined by bliss and a heightened sense of well-being. The comprehensive offerings of The Spa range from an Oriental bathhouse with a hammam slab to Jacuzzis, ... More
At The Spa at Palace Downtown, we bring you the finest therapies and techniques to rejuvenate, refresh and relax, so that each moment is defined by bliss and a heightened sense of well-being. The comprehensive offerings of The Spa range from an Oriental bathhouse with a hammam slab to Jacuzzis, monsoon showers, steam rooms, consultation spaces, relaxation lounges and a well-equipped 24-hour Fitness Centre. Less
My boyfriend and I had the 120 min Arabian Escape and we were both amazed by the service.
The booking process was very quick. Fermin, the Spa Manager, took my booking on the phone and then a few minutes after I received a confirmation email. I also received a reminder email one day before the booking from the receptionist Karrine.
The scrub, massage and facial were very relaxing and the products they used smell lovely. We both felt our skin was super soft after the treatment.
The service by the therapists Dati and Kavita, Karrine and Fermin was impeccable. We were also surprised to receive complimentary pastries and tea as it was my boyfriend's birthday. It was such a nice detail, thank you so much!
Unfortunately we did not have much time to use the spa facilities, but we will definitely try them next time we go back.More
I went with my Abu Dhabi family this time. It was an ordinary Monday who turn to extraordinary for us. We had the best pastries and hot choco ever tasted. The mini burger was nice too.
Everyone was very happy especially the children who were with us, they really enjoy the designs and views of the Burj Khalifa from the balcony.
Ultimately, the staff is the reason why our experience was great. Jane the hostess was very accommodating,Wangchuk was nice and friendly taking our orders and Girlie the hands-on Manager. Thank you so much!More
I decided to treat myself for me a time; and look into the trip advisor for best place i can go spa treatment, i choose The Spa as it was closed to where i live downtown.
The i was comfortable going, mesmerized by the authenticity of the place, very unique and stylish then - i was welcome by fermin, showed me around the spa and later offered me a refreshing drink while i was still deciding for the treatment. Fermin understand my needs that day, a busy day work and life had taken its toll on me! So i trusted what fermin recommended…. You need to speak with him! That man is master of spa and wellness book :)
Then later on Arwin was introduced to me, i was oriented about my treatments in which it was the massage and facial- and believe me i have the best 2 hours healing of my body! Arwin was precise with his pressures and the perfect scents he can recommend.
This place is a heaven within the paradise….More
It's my first experience in a luxurious Spa and it did not fail to reach my expectations. First of all, Karrine, is an amazing help from the beginning. We've exchanged several emails to have my appointment rebooked due to an emergency and she guided me through every step. I can't emphasize how great Kavita was as a therapist! She made me feel comfortable on the entire session - very friendly and professional. Her skills are certainly 1st class - the pressure was perfect. I didn't want the session to end :)More
Karvita and Dati and Karrine were amaizing! Definitely the best facial massage in Dubai! the Spa facilities before the massage were great as well - I recommend itMore
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